Manager Records Management

Working to protect the state’s environment and heritage.  

• Join the department at a time of significant strategic and technology uplift in how we manage our information and records.
• Play a key role in uplifting our governance and operations. 
• Temporary (up to 2-years) full-time opportunity, 35 hours/week with likely extension.  
• Office location – Parramatta, flexible working supported.  
• Salary relative to qualifications and experience. Ranges from $154,231 to $178,369 + super + leave loading 

The Records & Information Management (IRM) function supports the department's information and records governance and operations. Working closely with business areas, the team provides information governance and frameworks, advice and guidance, controls, systems and technology, training, and stakeholder engagement to support information and records management. 

Reporting to the Senior Manager, Records & Information Management, you will lead the strategic and BAU operations of the IRM team. This includes working closely across the four IRM work streams – Governance, Technology, Operations, Compliance. It also includes engaging with key stakeholders across the department, overseeing our Community of Practice, and developing/uplifting our Records Compliance Program.  

You are an experienced records management professional (ideally with 10 years+ in senior and strategic roles and holding industry qualifications) who enjoys working in a team that has a strong strategic roadmap focussed on new information and records governance, technologies, and practices.

To be successful in this role, you will bring: 

• Demonstrated experience and supporting qualifications in leading records management operations within a large and complex organisation. 
• Strong knowledge of information and records governance and frameworks; records management technologies and how they benefit recordkeeping, underlying principles; and end-to-end lifecycle management. 
• Knowledge of ISO15489 (Standard on records management) and NSW Sate Government recordkeeping requirements.
• Experience managing and developing high-performing teams. 
• Strong stakeholder relationships across a diverse business environment. 
• Knowledge of technologies such as EDRMS (e.g. Content Manager 25) as well as knowledge of and interest in newer technologies such as Manage in Place (MIP). 
• Strong experience in providing advice and guidance, and skills in operational, analytical and problem-solving. 
• Experience driving continuous improvement and implementing best-practice records management solutions. 
• Excellent communication skills, with the ability to influence and engage stakeholders at all levels. 

Relevant qualifications or certifications in information and records management or equivalent knowledge and/or experience in the records management industry. 

For more information read the full Role Description: Manager Records Management

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) work to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy. 

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations. 

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry. 

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment. 

If excited by the information above, we look forward to receiving your application, including a copy of your resume (max 4 pages) and single page cover letter expressing your interest and suitability for the role. 

Please also note, to be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role. 

Should you require further information about the role please contact Sheryl Mapp, Senior Manager Records & Info via sheryl.mapp@dcceew.nsw.gov.au  

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months. 

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds. 

• Our commitment to a diverse and inclusive workplace.  
• How we encourage and support people with disability    
• Information and adjustments for individual needs for the recruitment process and the workplace. 

If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au or contacting Gemma Battison on 02 8289 6733 or via gemma.battison@dcceew.nsw.gov.au (please mention reference number 554274). 

If you are an Aboriginal or Torres Strait Islander, use our Aboriginal applicants guide to assist with applying for roles or our Aboriginal Career pathways team at AEX@dcceew.nsw.gov.au for a yarn. 

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Advertised: 09 Nov 2026 AUS Eastern Daylight Time
Applications close: 22 Nov 2026 AUS Eastern Daylight Time

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