HR & Office Management Specialist (m/w/d)

We welcome applications in English or German.

Custom Surgical is a fast-growing AI-powered medical technology startup transforming the future of eye care through advanced 3D visualization and intelligent Computer Aided Diagnosis systems. We work at the intersection of artificial intelligence, hardware, software, and clinical innovation, building products that enhance diagnostic precision and improve patient outcomes.

We are an ambitious, international team of around 20 people that moves fast, learns constantly, and develops AI-driven technologies to support surgeons in some of the most demanding clinical environments.

The Role

We're looking for an HR & Office Management Specialist to take ownership of the people and office functions that keep Custom Surgical running, reporting directly to the Head of Finance & Operations. This is a broad, hands-on role for someone who likes variety and wants real responsibility across HR, office management, and a share of finance.

You'll be the person who keeps our Munich office and our people processes working smoothly, from onboarding a new hire and managing contracts, to running the office day to day, to supporting payments and invoicing. It's a role with high autonomy and visibility in a small, fast-moving team.

What You'll Do

• Own the end-to-end onboarding process for new hires
• Draft and manage employment contracts, references, and people-related documents
• Maintain and optimize Kenjo, our HR system
• Support payroll preparation and coordinate with external providers
• Support employees on day-to-day HR matters such as attendance, leave, and general queries
• Support the preparation and delivery of trainings
• Help ensure HR processes stay compliant with German employment law, working with external advisors where needed

• Own the day-to-day running of our Munich office, keeping it organized, well-stocked, and functioning
• Manage post, deliveries, supplies, and relationships with office vendors
• Plan and organize team events
• Support communication with external service providers and consultants
• Support documentation for product registration in other countries

• Manage payments and invoice collection
• Help maintain orderly financial and operational documentation

• At least 2 years of relevant experience in HR, office management, operations, finance, payroll, or a comparable function
• Completed degree or Ausbildung (all areas are welcome!)
• Based in Munich, or able to work on-site in our Munich office
• Near-native German proficiency. Much of the documentation and communication is conducted in German, including interactions with German-speaking authorities and stakeholders
• Excellent English skills for communication within our international team
• A hands-on, ownership mindset. You take care of what needs doing and keep things running without being asked
• Strong organizational skills and meticulous attention to detail
• Comfortable working with digital tools and spreadsheets (e.g. Google Sheets, Microsoft Office) and HR systems

• Location: Munich (hybrid, with a flexible split between office and home office)
• Start: Flexible, ideally soon
• Hours: Full-time