IT Assistant Manager

Job Purpose: To assist the HoD in performing the functions pertain to the IT Department to support compliance with relevant statutes governing the company. At the same time, the recruit would be required to assist in the smooth functioning of the department. Responsibilities Supporting day to day Premia related issues such as fiscalizing invoices, configuring users, access, permission, EDMS, Java Configuration Production of reports (Premium Register, Claims Paid, Claims OS) L3 Support issues to WeNxt and coordination with vendor for resolution Vendor Management and coordination with various activities OS Installations Patch management and licensing Monitoring servers’ performance metrics such as CPU usage, memory utilization, disk I/O, and network throughput to identify and resolve performance bottlenecks. Active Directory management (GPA's (Access Controls, Data Security, Patch Management, Password Management etc), user account management Network troubleshooting, IP Pool Management, Protocols and VPN management Firewall management Training on effective use of IT resources (Internet, Printers and other equipment) Preparing change request, discussion with business and converting business ideas to technical presentation, co-ordination with the vendors for business requirement, delivery timelines tracking, and delivery validations Monitor and manage cloud infrastructure (AWS/Azure/GCP) for performance, reliability, and cost optimization. Troubleshoot and resolve infrastructure issues across compute, storage, and databases. Automate cloud operations using Infrastructure as Code (IaC) tools such as Terraform, CloudFormation etc. Manage backups, patching, and system updates Implement and enforce cloud security best practices and policies (IAM, encryption, network security). Respond to security incidents and perform root cause analysis. Conduct regular vulnerability scans, audits, and remediation tasks. Work with compliance teams on cloud security assessments and regulatory requirements. Design, implement, and troubleshoot virtual networks, firewalls, VPNs, and hybrid cloud connectivity. Manage DNS, load balancers, NAT gateways, and private link/peering configurations. Support secure access configurations including SSO, MFA, and identity federation. Ensure reliable record keeping and available when needed in both fiscal and digital form Design and implement RESTful microservices using Spring Boot. Develop backend logic using Java and frontend logic using Angular/React as per project standards and best practices. Integrate with MySQL/Oracle databases: design schema, write efficient queries, and optimize performance. Implement and maintain unit tests and integration tests to ensure high code quality. Troubleshoot and debug production issues as part of the support cycle. Participate in code reviews, knowledge-sharing, and continuous improvement processes. Ensure application security, data protection, and compliance with software development best practices. Requirements Knowledge and Experience Strong programming experience in Java (preferably Java 8 or higher). Solid hands-on experience with Spring Boot and Spring Cloud (Eureka, Config Server, etc.). Experience designing and developing REST APIs. Strong understanding of microservices architecture and principles. Proficient in MySQL/Oracle: database design, complex queries, indexing, optimization. Experience with tools like JPA/Hibernate, Liquibase/Flyway for DB migrations. Familiar with Maven/Gradle, Git, and CI/CD pipelines. Familiar with containerization tools like Docker and orchestration platforms like Kubernetes (optional but preferred). Good understanding of message brokers like Kafka or RabbitMQ (preferred). Familiarity with NoSQL databases like MongoDB or Redis. Knowledge of monitoring tools like Prometheus, Grafana, or ELK stack.