Executive Director, Warehouse Management Systems Central Team Leader

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

CVS Health’s Supply Chain is seeking a WMS Strategy & Central Team Leader to oversee the enterprise-wide Warehouse Management System (WMS) rollout across multiple distribution centers (DCs).  This role owns the end-to-end success of Warehouse Management System initiatives across the enterprise. This role ensures seamless deployment and adoption by overseeing system readiness, technical integration, and operational preparedness across all distribution centers.

The position drives standardization of processes, develops and executes change management strategies, and leads comprehensive training programs to build capability and confidence among DC leaders and associates. This role also establishes governance frameworks to ensure compliance and consistency, provides leadership for post-go-live support and continuous improvement, and fosters collaboration across IT, supply chain, PMO, inventory teams and DC operations teams to deliver a smooth transition and maximize system performance.   

This role also is responsible for risk mitigation that impacts the success of the initiative. Success in this position requires strategic leadership, deep operational and WMS expertise, and the ability to manage large-scale technology implementations while driving stakeholder engagement and business continuity.

• Strong leadership and ability to influence across multiple sites and drive results in a fast-paced environment.
• Deep operational knowledge of warehouse processes, WMS platforms, and Manhattan Warehouse Management System (WMS); demonstrated experience leading Manhattan WMS implementations, upgrades, or enterprise-wide deployments.
• Prior experience with large-scale technology implementations
• Deep operational knowledge of warehouse processes and WMS platforms.
• Expertise in implementation planning, readiness assessment, and post-go-live stabilization.
• Excellent collaboration and good written and verbal communication skills to effectively engage with DC Leaders and cross-functional teams.
• Analytical and problem-solving skills to identify and resolve operational challenges.
• Ability to manage multiple priorities in a fast-paced environment.
• Willingness to travel up to 50%.

• Experience leading enterprise-scale WMS transformations across multiple distribution centers within retail, healthcare, pharmaceutical, consumer goods, or high-volume distribution environments.
• Proven success implementing and optimizing Manhattan WMS integrated with automation, labor management, transportation management, and inventory control systems.
• Lean Six Sigma certification or demonstrated experience driving continuous improvement, operational excellence, productivity, and throughput enhancements within warehouse and supply chain operations.

• Bachelor’s degree required
• Master’s degree preferred

The typical pay range for this role is: