High Fidelity Wraparound Field Case Manager - Lakes Region, KY

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The High-Fidelity Wraparound (HFW) Case Manager (CM) is a person who safeguards that the principles of the wraparound process are delivered with the highest possible fidelity to the model.

Hours for this position are Monday - Friday 8:00am - 5:00pm.

This position is located in the Lakes Region, including the counties of: Ballard, Caldwell, Calloway, Carlisle, Christian, Crittenden, Fulton, Graves, Hickman, Hopkins, Livingston, Lyon, Marshall, McCracken, Muhlenberg, Todd and Trigg.

Position requires at least 50% travel within region and, possibly at times, outside region, if necessary.

• The HFW CM is responsible for completing a comprehensive strengths-based assessment/screening (Health Risk Questionnaire, Pediatric assessment, and any other applicable) of the individual

• Working in full partnership with the High-Fidelity team members to develop and implement a service plan, identifying providers of services or natural supports,

• Facilitating High Fidelity team meetings

• Actively conducting regular home visits, monitoring all services

• Identifies high risk factors and service needs that may impact member outcomes and care planning components with appropriate engagement of clinical case management or crisis intervention as appropriate. –

• Coordinates and implements assigned care plan activities and monitors care plan progress.

• Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals and objectives

• Presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes.

• Attributes we seek:

• Experience building strong relationships and partnerships with families and natural support systems utilizing strengths-based approach to safety planning, development of a family support team, and future planning for the purpose of maintaining children in in the least restrictive environment- maintaining their home, school, and community placement.

• Knowledge of and experience with leveraging natural and paid local community resources to assist with team’s identified unmet needs.

• Experience facilitating family teams using person centered thinking and systems of care for those experiencing complex behavioral health challenges.

• Experience engaging youth and families in developing, implementing, and monitoring an intensive, measurable, individualized plan of care.

• Proven ability to analyze complex information and to define and solve problems with a team who may have diverse points of view.

• Candidate must live in one of the following counties: Ballard, Caldwell, Calloway, Carlisle, Christian, Crittenden, Fulton, Graves, Hickman, Hopkins, Livingston, Lyon, Marshall, McCracken, Muhlenberg, Todd or Trigg.

• Must be willing and able to travel 50% of the time in assigned region. Mileage will be reimbursed per company policy

• 1+ years' experience providing Total Case Management services to children/youth with Severe Emotional Disturbance and their families required

• 1+ years’ experience or detailed knowledge of the Foster Care and juvenile justice systems, Adoption Assistance, the delivery of Behavior Health Services, Trauma-informed Care, ACEs, Crisis Intervention Services, and evidence-based practices applicable to the Kentucky SKY populations

• Must be a Certified HFW facilitator OR be able to complete training and testing within 12 months of hire date.

• Genuine respect for families of children/youth who have complex behavioral health needs and a firm commitment to empowering families

• Bachelor's Degree in Human Services or related field

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

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