Internal Communications Manager & SharePoint Specialist

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

SharePoint and Digital Content:

• Manage, edit, and maintain the A&BC SharePoint site, keeping content current, accurate, well organized, and easy to navigate
• Create new pages, features, and resources that serve the organization’s communication and information needs
• Maintain supporting documentation, including content guidelines, processes, templates, and archives
• Partner with site owners and contributors on governance, permissions, and content quality

Events and Engagement:

• Support planning and execution of town halls, including agenda development, leader prep, content, run-of-show, and follow-up
• Plan, administer, and report on organizational surveys, translating results into clear communications and actionable insights
• Support site events and other organization-wide engagement activities

Enterprise Partnership and Operational Support:

• Collaborate with the broader enterprise communications team on initiatives, including the Vibrancy Awards and other special communication events
• Align A&BC communications with enterprise messaging, priorities, and brand guidelines
• Provide flexible support on operational and ad hoc activities as needed

• 4+ years of experience with corporate or internal communications
• 2+ years of experience with executive communications (VP+)
• 2+ years of experience working directly with VP-level (or above) leaders, with a proven track record of producing on-tone, on-brand communications on their behalf
• 2+ years of hands-on experience creating, managing, and maintaining SharePoint sites used as an organizational communications vehicle
• 2+ years of experience demonstrating exceptional writing and editing skills, with the ability to adapt voice and style for different leaders and audiences
• 2+ years of experience showing self-motivation and the ablilty to independently manage multiple priorities, workstreams, and deadlines
• 2+ years of experience demonstrating strong organizational skills and attention to detail
• 2+ years displaying strong interpersonal skills and the ability to build credibility with senior leaders and colleagues at all levels
• 2+ years of experience with Microsoft 365 tools (Outlook, PowerPoint, Teams, Word)

• Experience supporting large-scale employee events such as town halls or leadership forums
• Experience designing, administering, and analyzing employee surveys
• Familiarity with communications analytics and engagement measurement
• Experience in a large, matrixed enterprise environment
• Experience in using AI to help drive work efficiency

• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or a related field, or equivalent experience

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.