Lead Director, FP&A - Aetna Service Operations

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Aetna Service Operations Finance team is looking for a dynamic Lead Director who has strong business acumen, communication skills and will maximize collaboration to drive outcomes. They will take ownership and accountability of all day-to-day financial management of the Aetna Service Operations Claim, Plan Sponsor and Payment Integrity Centers of Excellence, including leading a team and being a valued member of the COE leadership teams. 
 

More specifically, in this role, you will:

• Oversee the financial execution and strategy for roughly half of the Service Operations organization. This includes managing a budget of $1.3 Billion, explaining monthly results and variances, owning the quarterly forecasting process, creating multi-year strategic plans, evaluating capital investment asks, and sizing/tracking productivity initiatives. 
• Create an organizational culture with sound financial and governance processes. This includes driving a strong connection between staffing models, expense budgets and the hiring process for the COE organizations.
• Lead process improvements to streamline forecasting processes and oversee the creation of metric driven financial and expense reports to generate strategic insights for service leadership.
• Collaborate and create strategic partnership with service leaders and influence financially viable strategies (supports multiple VPs)
• Provide support for a variety of finance / business needs, including the development of monthly and quarterly reporting packages, budget presentations for senior leadership, and day-to-day ad-hoc analyses.

• Minimum of 10 years of relevant financial experience

• Track record that shows the following abilities: developing strategic plans, working in a cross-matrix environment, adapting, and performing in an evolving environment

• Management experience developing and training of staff

• Proficiency with Hyperion/S4 Hana

• Creating measurable objectives and key results (quarterly, annual, and long-range road map) to provide actionable insights

• Healthcare, managed care or financial services experience

• Overall P&L management and leadership with budgets, forecasts, financial analysis, trends, projections, and analytics

• Development of plans and identification of risks and opportunities

• Willingness to travel up to 10% (including by plane)

Bachelor’s Degree; equivalent years of related professional work experience may substitute

The typical pay range for this role is: