Medical Assistant

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

At Oak Street Health, Medical Assistants (MAs) are essential Care Team members who report to the Practice Manager or Center Operations Specialist. Your primary role is to collect accurate patient data — through screenings, collecting vitals and diagnostic testing — to support informed clinical decision-making.

Success in this role requires flexibility, attention to detail, and a commitment to building strong relationships with our patients. By collaborating closely with your team, you will drive clinical results while ensuring an unmatched patient experience.

Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Assistant!

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  Ensure an efficient patient flow: room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews

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  Stock exam rooms and manage inventory of supplies.

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  Respond to patient requests for telephonic support, such a lab results, faxing records to specialists, etc.

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  In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing (phlebotomy)

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  Ensure accurate record keeping by updating Electronic Medical Record (EMR) system and upload required documents via scanning or PDF upload  

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  Participate in daily care team meetings to discuss patient care and clinic operations

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  Process orders for durable medical equipment, in partnership with clinical leadership and support teams

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  As required by the patient provider, request medical records from external providers and specialists

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  Conduct any required routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab

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  Other duties as assigned

• State or national certification for Medical Assisting (CMA, CCMA, or RMA), including graduation from an accredited medical assistant course 

• Experience with blood draws (phlebotomy) and specimen collection.

• Problem-solving skills, professional accountability, and a flexible, positive attitude in a fast-paced environment

• Strong communication skills and customer service orientation

• An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients’ lives

• 2 or more years of experience working with geriatric patients

• Phlebotomy Technician Certification

• Fluency in another language is not required, but is a plus when it comes to connecting with our diverse patient communities.

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.