Senior Manager- Platform Engineering/DevOps

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

You are an experienced Senior Manager / emerging Staff-level leader in DevOps and Platform Engineering with strong technical depth and demonstrated leadership in delivering enterprise-scale cloud platforms. You bring a balanced mix of hands-on engineering expertise, team leadership, and execution rigor.

You excel in driving outcomes in complex, multi-stakeholder environments, guiding teams to deliver secure, scalable, and high-quality platform solutions. You are comfortable leading engineers, managing stakeholders, and owning delivery across multiple workstreams.

You demonstrate:

• A strong ownership mindset with accountability for delivery and outcomes
• Ability to translate business needs into actionable engineering roadmaps
• Solid expertise in cloud-native platforms, DevOps practices, and SRE principles
• Capability to lead teams and influence without requiring extensive tenure

• Own and execute the H100 platform engineering roadmap, aligned to enterprise priorities and program milestones
• Drive delivery of GCP-based platform capabilities (GKE, networking, IAM, CI/CD, observability)
• Establish and enforce engineering standards, best practices, and ADR compliance
• Ensure adherence to security, compliance, and governance requirements (SOC2, HIPAA)

• Partner with client stakeholders and cross-functional teams (security, networking, applications)
• Provide clear status reporting, risk identification, and mitigation strategies
• Coordinate dependencies across teams and delivery streams
• Act as a technical and delivery point of contact for platform-related discussions

• Oversee implementation of GCP landing zone components (resource hierarchy, IAM, networking)
• Guide adoption of GitOps models and CI/CD frameworks (Config Sync, ArgoCD, GitHub Actions)
• Monitor platform SLOs and operational metrics (uptime, MTTR, deployment frequency)
• Identify risks, capacity constraints, and improvement opportunities

• Lead incident response and escalation management, including post-mortems
• Ensure availability of runbooks, documentation, and operational procedures
• Support SRE practices and production readiness models
• Maintain platform reliability and operational stability

• Lead a team of engineers (FTEs + contractors)
• Provide guidance, mentorship, and performance direction
• Support knowledge sharing and onboarding for contractor teams
• Promote a culture of continuous improvement and accountability

• Identify opportunities for automation and platform optimization
• Support integration of AI-driven operations and intelligent tooling
• Evaluate tools related to cloud security posture and DevOps efficiency
• Encourage adoption of modern platform engineering practices

• Drive sprint planning, backlog prioritization, and Agile execution
• Manage resource allocation and contractor utilization
• Track SOW deliverables, milestones, and dependencies
• Provide regular reporting on progress, risks, and capacityGA

• 7+ years of experience in DevOps, platform engineering, or SRE
• 4+ years of experience in team leadership, management, or technical lead roles, leading mid-sized teams (5 to 10 engineers)
• 3+ years of experience with the following technical foundations:
  • Google Cloud Platform (GCP) (GKE, IAM, networking, monitoring)
  • Kubernetes and container-based systems
  • CI/CD pipelines and GitOps workflows
  • Infrastructure as Code (Terraform, KCC, Kustomize)
• 4+ years of experience with:
  • Agile/Scrum delivery and sprint execution
  • Incident management and operational support (SRE practices)
  • Cross-team coordination and stakeholder communication
• 1+ years of experience with AI-driven operations or automation frameworks
• 3+ years of experience designing, implementing, and troubleshooting cloud networking, including VPCs, routing, load balancing, firewalls, DNS, hybrid connectivity, and secure communication between applications
• 3+ years of experience working in a support/production environment and participating in periodic on-call rotations
• 3+ years of experience with any of the following databases: SQL, Oracle, MongoDB, Cassandra, Cloud Spanner, or Kafka

• Ability to manage delivery in structured programs with multiple dependencies
• Experience in regulated industries (e.g., healthcare)
• Certifications such as:
  • PMP, Scrum Master (CSM), or SAFe
  • GCP Professional Cloud Architect
• Exposure to:
  • Cloud security tools (Wiz, SCC)
  • Networking/security platforms (Palo Alto, F5)

Bachelor’s degree in computer science, Engineering, or a related field, or equivalent experience (High School diploma + 4 years of relevant experience).

The typical pay range for this role is: