Sr. Manager, Automation Transformation — Payment Integrity (IC)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Plans, monitors, and oversees automation initiatives within Payment Integrity from initiation through completion. Secures required resources and uses formal processes and tools to manage resources, budgets, risks, and changes. Oversees automation programs to ensure on-time completion according to specifications and within budgeted costs. Typically works on clearly identifiable automation opportunities within the broader Payment Integrity portfolio.

A Brief Overview
Plans, monitors, and oversees automation initiatives within Payment Integrity from initiation through completion. Secures required resources and uses formal processes and tools to manage resources, budgets, risks, and changes. Oversees programs to ensure on-time completion according to specifications and within budgeted costs.

What you will do

• Acts as a specialist on automation program planning, developing comprehensive plans that encompass objectives, deliverables, timelines, and resource allocation.

• Adapts automation program plans to ensure alignment with Payment Integrity business objectives and organizational standards.

• Applies developed knowledge of financial management principles to manage cost estimation, tracking, and budget reporting for automation programs.

• Coaches team members on how to utilize key performance indicators (KPIs) to measure progress and analyze automation program outcomes.

• Coordinates knowledge sharing across the automation program to highlight success stories and improve delivery practices through insights.

• Contributes to a continuous improvement plan for the Payment Integrity automation portfolio to enhance delivery processes and outcomes.

• Designs the change management protocol to effectively respond to obstacles that may arise during automation program lifecycles.

• Utilizes data visualization tools and techniques to present automation program data in a visually appealing, easily understandable format.

• Participates in program team training and development activities to enhance automation program management skills and knowledge.

Minimum Requirements

• 7–10 years of experience in program management, process improvement, or operations, ideally within healthcare claims or payment integrity

• Adept at problem solving and decision making skills

• Adept at collaboration and teamwork

• Adept at growth mindset (agility and developing yourself and others) skills

• Adept at execution and delivery (planning, delivering, and supporting) skills

• Adept at business intelligence

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification.

The typical pay range for this role is: