Vice President, Technology, Aetna Medicaid

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Vice President, Technology, Aetna Medicaid will report to the Chief Digital and Technology Officer, Aetna and will play a vital role in overseeing and executing all aspects of technology solutions for our Medicaid business. This leader owns the multi‑year product and platform strategy; end‑to‑end engineering and operations for Medicaid‑enabling capabilities; and the roadmap that delivers compliant, reliable, and cost‑effective solutions supporting our Medicaid members, providers, state partners, and business operations. Success requires Medicaid domain expertise, enterprise engineering leadership, financial stewardship, and the ability to influence across business, clinical, actuarial, compliance, and state stakeholders.

• →Oversee cross‑functional collaboration across Medicaid business units, technology teams, and growth partners to ensure seamless, efficient, and compliant operations.
• →Identify opportunities for process improvement and operational optimization, developing technology‑enabled strategies that enhance efficiency, reduce friction, and improve service delivery.
• →Direct end-to-end application development lifecycle for vendor provided and internally developed systems across a multi-state, multi-business environment.
• →Develop and execute the technology platform strategy and investment roadmap, in collaboration with business units and corporate partners.
• →Lead the implementation of automation tools, workflow systems, and digital capabilities to streamline Medicaid operational processes and increase overall productivity.
• →Utilize data and analytics platforms to assess and improve performance, identifying trends, operational risks, and insights that drive better decision‑making and outcomes.
• →Partner closely with the Medicaid CFO and financial leaders to develop budgets, forecast technology spend, manage expenses, and ensure alignment with financial goals and state/regulatory requirements.
• →Develop, lead, and execute enterprise‑wide Medicaid technology initiatives, ensuring alignment with business strategy, regulatory timelines, and member/provider experience priorities.
• →Manage and implement cost‑savings initiatives across the Medicaid technology portfolio, leveraging modernization, automation, cloud optimization, and operational improvements.
• →Build and maintain strong relationships with internal stakeholders, external partners, vendors, state agencies, and industry associations, ensuring effective collaboration and trusted partnerships.
• →Oversee Medicaid risk activities, ensuring the organization meets compliance, audit, security, and regulatory obligations across all systems and operations.
• →Lead organizational change management efforts, with a strong focus on revenue growth, cost containment, reimbursement methodologies, and member and provider support functions.

• 15+ years in healthcare technology with 7+ years leading large, complex engineering/product portfolios; Medicaid experience required.
• Proven delivery of enterprise‑scale platforms (millions of members/providers), with cloud, API/microservices, and data platform leadership.
• Strong command of claims/encounter processing, care & utilization management, provider data, interoperability (FHIR), MITA concepts, and HIPAA security/privacy.
• Track record of financial stewardship, vendor management, and multiyear modernization programs.
• Exceptional executive communication and cross‑functional influence; effective with state agencies and senior business partners.
• Ability to think strategically, and a strong focus on data-driven decision making.