Facilities Helpdesk & P2P Administrator (Emporium Tower, Sukhumvit Road, Bangkok)

Job Title

Job Description

• Facilities Operations & Helpdesk Support: Provide day-to-day administrative and helpdesk coordination for Facilities Management operations, supporting service requests, operational follow-ups, documentation, and communication with assigned country teams and stakeholders.
• Procure-to-Pay (P2P) Administration: Coordinate purchase requisitions (PR), purchase orders (PO), goods receipts/service entry sheets (GR/SES), invoice submissions, and payment follow-ups, ensuring accurate processing and compliance with established procurement procedures.
• SAP & Financial Administration: Maintain and validate SAP transactions, cost reports, vendor records, and supporting documentation; assist with cost allocations, accruals, journal adjustment requests, and other finance-related administrative activities where required.
• Vendor & Stakeholder Coordination: Liaise with facilities teams, vendors, Procurement, Accounts Payable, Finance, and other internal stakeholders to resolve invoice discrepancies, purchasing issues, payment queries, and operational requests in a timely manner.
• Reporting, Documentation & Process Improvement: Maintain accurate operational trackers, financial records, SOPs, and reporting files; support data reconciliation, audit readiness, process standardization, and continuous improvement initiatives across assigned operations.

• Diploma or Bachelor's degree in Business Administration, Finance, Accounting, Supply Chain, Facilities Management, Operations Management, or a related discipline.
• At least 2–3 years of relevant experience in Procure-to-Pay (P2P), Procurement Administration, Finance Operations, Facilities Administration, Shared Services, or similar operational support functions.
• Practical experience with SAP or other ERP systems, particularly purchase requisitions, purchase orders, goods receipts, invoice processing, vendor administration, and related financial transactions, is highly advantageous.
• Strong attention to detail, organizational skills, and problem-solving abilities, with the capacity to manage multiple transactions, maintain accurate records, and coordinate effectively with different stakeholders.
• Good written and verbal communication skills in Thai and English, with proficiency in Microsoft Office, particularly Excel; experience working in a multinational, shared-services, or multi-country environment is an advantage.

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