Loading Dock & Support Coordinator

Client Site - Aus - Hawthorn Eastmid

OtherCoordinator

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Overview

Job TitleLoading Dock & Support Coordinator Job Description SummaryHawthorn East | Permanent full time roleAre you energetic, reliable,

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OtherCoordinator

Job Title

Loading Dock & Support Coordinator

Hawthorn East | Permanent full time role

Are you energetic, reliable, and looking to kickstart or grow your career in a fast paced operational environment? Cushman & Wakefield is seeking a Loading Dock & Support Coordinator to join our onsite team supporting one of Australia’s largest retailers, based in Hawthorn East.

This is a fantastic opportunity for someone with strong customer service skills, great work ethic, and the ability to thrive in a busy, hands-on role. Full training provided — bring the attitude, and we’ll help you build the capability.

Job Description

About the Role

~1 min read

Working as part of a small, supportive team, you’ll be the engine room of the loading dock operations. This is a dynamic environment with up to 100+ incoming items per day and a wide variety of deliveries — from small parcels to large pallet loads for events, samples, and department stock.

You’ll coordinate deliveries, support contractors, help manage safe vehicular movements, and ensure consistent service to the onsite teams. No two days are the same, and your contribution genuinely keeps the site moving.

This position reports to the Senior Facilities Manager and forms part of a broader facilities and operational team with strong leadership support.

Responsibilities

~1 min read

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Coordinating all inbound and outbound deliveries through the loading dock
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Managing parcels, pallets, and movement of stock throughout the day
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Providing outstanding customer service to onsite teams and external partners
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Liaising with contractors and support teams as required
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Ensuring safe access and egress around the loading dock area
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Manual handling as required in a busy, hands-on environment
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Administrative support related to loading dock operations

We’re looking for people who are:

Reliable, proactive, and able to stay calm under pressure
Customer-service focused with strong communication skills
Organised, detail-oriented, and able to work autonomously
Able to safely perform manual handling tasks, including handling heavy and bulky items
Experience in logistics or delivery coordination is advantageous
Great work ethic and pride in doing a good job

This is an excellent opportunity for someone eager to learn and build a career.