Manager - Facility

Job Title

Job Description

• Inspect and monitor the functioning of building facilities, including:
  • Lifts
  • Air conditioning systems
  • Fire services
  • Water supply systems
  • Electricity supply systems
  • Building infrastructure
• Monitor the reporting, tracking, and closure of requests and complaints received from occupants.
• Report all major and minor breakdowns immediately to CLIENT Management if they may adversely impact business operations.
• Inspect and monitor all utility equipment, including:
  • HVAC systems
  • Fan coil units
  • Electrical systems
  • Cabling infrastructure
  • Civil works
  • Plumbing systems
  • Water supply systems
  • Sewage systems
  • Interior fit-outs
  • Lighting systems
• Establish and monitor processes for liaising with contractors regarding equipment malfunctions.
• Ensure proper follow-up and completion of rectification works and pending requests by the PM team as per the Scope of Work (SOW).
• Implement and monitor processes for coordinating with suppliers regarding:
  • Damages
  • Losses
  • Malfunctions of building-related supplies
• Ensure APMs, Shift Engineers, and Executives properly follow up on requests and complaints raised by CLIENT employees.
• Implement processes to ensure all equipment remains in good working condition.
• Ensure APMs and Shift Engineers:
  • Raise service requests/orders for maintenance and repairs.
  • Coordinate with contractors for service delivery.
  • Evaluate contractor service levels.
  • Provide recommendations to CLIENT on equipment performance, repair, and replacement decisions.
• Ensure proper cleaning processes are implemented and monitored by APMs and Executives.
• Maintain a clean, healthy, and hygienic working environment.
• Manage public relations activities and liaison with local statutory authorities.
• Coordinate with telecommunication service providers.
• Oversee payment and management of property taxes.
• Ensure vendor compliance with:
  • ESIC regulations
  • PF regulations
  • Labor laws
  • Other statutory requirements
• Liaise with contractors to:
  • Collect quotations
  • Conduct quotation analysis
  • Prepare recommendations for approval
• Monitor vendor service levels and report performance to CLIENT Management.
• Maintain and periodically review existing vendor contracts.
• Coordinate with vendors for contract renewals.
• Compare, evaluate, and recommend vendors based on service and commercial performance.
• Conduct monthly (or as required) vendor meetings to:
  • Review supplier performance
  • Complete supplier evaluations
  • Plan activities for the upcoming month
• Formulate, implement, and monitor inventory control processes.
• Ensure inventory and supplies are maintained at pre-approved stock levels.

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