Process and Compliance Manager

Philippines·Taguigmid

Legal & ComplianceCompliance Specialist

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Legal & ComplianceCompliance Specialist

Job Title

Process and Compliance Manager

The Process and Compliance Manager is responsible for enabling BAU Team members and leaders to perform their roles effectively and efficiently based upon approved processes, internal SLA’s/objectives and client KPI’s, at the same time ensuring PSC Portfolio Administration Team’s high-level motivation and engagement

Job Description

About the Role

~1 min read

Lead end-to-end process improvement initiatives, including mapping, evaluation, documentation, and optimization of business processes across GOS Client Operations.
Ensure strong governance and compliance by driving SOC compliance, supporting audits, enforcing process controls, and maintaining standardized documentation.
Drive client lifecycle activities, including new client onboarding, process due diligence, stabilization, and preparation of documentation for client pitches.
Collaborate across teams to implement process improvements, develop strategic standard processes, and strengthen a continuous improvement culture.

Bachelor’s degree with 5+ years of experience in data, finance processing, or real estate operations in an international environment.
Background in corporate real estate, finance/economics, and data analysis is a plus.
At least 1 year of experience supervising a small team in a shared services environment, with process transition and service coordination experience.
Strong technical and communication skills, including proficiency in MS Office, effective written, verbal, and presentation abilities, and good attention to details.
Self-driven team player with the ability to work independently, collaborate across regions, and effectively engage stakeholders in a matrix organization.

What We Offer

~2 min read

Cushman & Wakefield is a global powerhouse in real estate services, known for its entrepreneurial spirit, collaborative culture, and relentless focus on client outcomes. Our partnership with this client—a top 10 fortune 500 healthcare company ranked among America’s Most Innovative and the World’s Most Admired offers an incredible opportunity for the right person to make a real impact. working at Cushman & Wakefield means you will benefit from:

✓Being part of a growing global company.

✓Career development and a promote from within culture.

✓An organization committed to Diversity and Inclusion