Product Analyst, Procurement Systems

Philippines·Taguigmid

Data AnalystData

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Quick Summary

Key Responsibilities

Monitor and manage support requests, tickets, and operational issues across procurement platforms. Serve as first-level support for platform-related questions, troubleshooting, and escalations.

Requirements Summary

Provide reporting and analytical support to drive informed decision-making and track platform performance. Build, maintain, and distribute recurring operational and executive reports. Analyze spend,

Technical Tools

Data AnalystData

Job Title

Product Analyst, Procurement Systems

Product Analyst (Procurement Systems) supports operational management of procurement platforms, ensuring users, suppliers, and stakeholders receive timely support and systems remain optimized.

Job Description

Responsibilities

~1 min read

→Monitor and manage support requests, tickets, and operational issues across procurement platforms.
→Serve as first-level support for platform-related questions, troubleshooting, and escalations.
→Assist with platform updates such as user maintenance, permissions, and access requests.
→Coordinate issue resolution with internal IT teams, software vendors, and external implementation partners.
→Maintain and track open issues, defects, enhancement requests, and vendor follow-ups to completion.

Requirements

~1 min read

Bachelor’s degree in Business, Supply Chain, Information Systems, Finance, Operations, or related field preferred.
2–5 years of experience in business operations, procurement, systems administration, business analysis, or related field.
Experience supporting enterprise platforms, or procurement technologies preferred.
Strong analytical and problem-solving skills.
Advanced Microsoft Excel and reporting skills.
Strong project coordination and stakeholder management abilities.
Excellent written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced environment.

Experience with procurement, procure-to-pay, supplier management, or supply chain operations.
Experience with change management, user training, or platform adoption initiatives.
Experience supporting vendor integrations, punchouts, or supplier catalogs.
Experience with dashboarding or business intelligence tools.

What We Offer

~1 min read

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

✓Being part of a growing global company;

✓Career development and a promote from within culture;

✓An organisation committed to Diversity and Inclusion