Quality Assurance Manager

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OtherQuality Assurance Manager

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Quick Summary

Requirements Summary

Develop and maintain the Quality Management System for G&I Group 2 in compliance with ISO 9001 and relevant regulations.

Technical Tools

OtherQuality Assurance Manager

Job Title

Quality Assurance Manager

The Quality Assurance Manager is responsible for implementing and maintaining quality management systems across Facility Management operations to ensure compliance with contract requirements, regulatory standards, and SLAs for sites assigned The role ensures consistent service delivery, contractor performance monitoring, and continuous improvement.

Job Description

About the Role:

Develop and maintain the Quality Management System for G&I Group 2 in compliance with ISO 9001 and relevant regulations.
Conduct regular site inspections and audits on IFC and FM works to ensure compliance with contract specifications and quality standards.
Prepare audit reports, track non-conformances, and monitor corrective and preventive actions (CAPA).
Monitor contractor performance against KPIs and SLAs, ensuring timely resolution of quality issues.
Support the Contract Manager in handling contract disagreements, variations, and disputes.
Ensure all works comply with contract requirements and assist in CVR and contract variance analysis.
Maintain quality documentation and prepare quality audit reports for management and Client review.
Drive continuous improvement initiatives and support training for contractors and FM teams in contract
Cover Contract Manager duties when required.

Relevant qualification in Quantity Surveying, Building, Construction Management, or a related discipline
Strong experience in cost control, contract administration, and financial management of projects
Proven capability in tender preparation, evaluation, and procurement processes
Experience in managing contractors’ claims, progress payments, and final accounts
Familiar with contract documentation, variation management, and statutory compliance
Strong attention to detail with the ability to review and certify financial and contractual documents accurately
Good stakeholder management skills, with the ability to work closely with clients, contractors, and internal teams

What We Offer

~1 min read

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

✓Being part of a growing global company;

✓Career development and a promote from within culture;

✓An organisation committed to Diversity and Inclusion

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.