Quality Control Officer

Job Title

Job Description

The Quality Control Officer reports findings, prepares audit reports, and works closely with supervisors and stakeholders to ensure timely closure of corrective and preventive actions. They also represent the cluster during authority or external audits and provide regular updates to QC Auditor. Strong attention to detail, independence, and communication skills are essential to maintain service standards and continuous improvement.

Quality Control Officer

• Station on site and carry out independent Quality Control Audit daily to all cluster’s operation on at least 50% of work done.

• Perform random sampled by ITeFM; The audit shall include both document and site check.

• Perform QC checks on Cleaning and Horti services for respective clusters/camps, and report defects to SP supervisor & TOs to follow up.

• Prepare and submit Audit Report to QA auditors.

• Track and follow up on closure of Correction Actions (CA) and Preventive Actions (PA) as recommended in the audit reports.

• Represent the respective cluster in Authority Audit or other audits.

• Report directly to QA auditor on QC report and audit matters.

• Carry out any other instructions by superior.

• Diploma in Facilities Management / Electrical Engineering / Mechanical Engineering / Building Services or equivalent.

• 2 years relevant experience in Facilities Management or Quality Management.

• Candidates with ISO Internal Auditor Certification will be preferred.

• Candidates with Class 3 driving license will be at an advantage.

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