Senior/ Property Executive

Job Title

Job Description

• Support Property Managers in ensuring service delivery standards and operational KPIs are consistently achieved.
• Review team performance and provide guidance to team members on operational and technical matters.
• Analyze feedback and service requests, identify recurring issues, and implement preventive measures in collaboration with contractors and stakeholders.
• Coordinate defect rectification works, including seepage, roof leakage, and other building-related issues, from inspection through completion.
• Liaise with contractors and service providers to ensure maintenance works are carried out effectively and in accordance with established standards.
• Participate in cross-functional problem-solving initiatives to resolve site-related issues and improve service delivery.
• Mentor and guide junior Property Officers, particularly on technical and operational matters.
• Assist in conducting site inspections, stakeholder walks, verification of work orders, and other operational audits.
• Prepare reports and provide recommendations to improve operational efficiency and resident satisfaction.
• Promote and uphold Workplace Safety & Health (WSH) standards and contribute to a strong safety culture.
• Perform any other duties as assigned.

• Minimum Diploma or Bachelor's Degree in Facilities Management, Building, Real Estate, Engineering, Estate Management, or a related discipline.
• Minimum 5 years of relevant experience in property, estate, or facilities management.
• Strong knowledge of maintenance operations, defect management, contractor supervision, and service delivery standards.
• Good leadership and mentoring skills with the ability to guide junior team members and coordinate multiple stakeholders.
• Excellent communication, problem-solving, and stakeholder management skills.

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