Technician Lead

Job Title

Job Description

• Lead and allocate the technician team for daily inspections, PPM, corrective works, vendor support and operational requests. 
• Create and coordinate permits to work and confirm required MOPs, risk assessments, PPE and work-control documentation before activities begin. 
• Track PPM and work-order schedules, ensure work is completed accurately and on time in accordance with approved MOPs, client maintenance guidelines and OEM requirements, and escalate delays or abnormal findings with a documented reason and mitigation plan. 
• Review technicians’ job updates, readings, checklists, photographs and service reports before work-order closure, ensuring all work orders raised four weeks or more earlier are closed with accurate, error-free closure data. 
• Coordinate and escort OEM and authorised third-party maintenance, verify safe execution and confirm systems and work areas are returned to normal. 
• Support troubleshooting and incident response, contribute to root-cause failure analysis (RCFA) and action plans within one week of an incident, and prepare corrective-maintenance proposals within five business days. 

• Ensure team compliance with Safety, Security and Environmental policies and applicable K3 requirements. 
• Report daily activities, risks, defects, resource needs and outstanding actions to the Chief Engineer, and handle queries from managers and the onsite team.
• Supervise technician support for the rack power-up process, including battery installation, power cabling from PDU panels, HAC and seismic installation.
• Plan team rosters and overtime within the 4-hour daily and 18-hour weekly limits, and verify overtime through daily timesheets or CMMS logs.
• Monitor the readiness of critical spares, tools, PPE and consumables so the team can meet SLA response times.
• Track team training, certification and PPE compliance, ensuring mandatory trainings are completed.

• Minimum 5 years' experience as a senior technician or technical team lead in a data centre or critical facility, including at least 2 years leading a technician team. 

• Relevant diploma, vocational or technical qualification in Electrical, Mechanical or Building Services.

• Experience coordinating PPM, corrective maintenance, vendors, permits and incident response. 

• Certifications: Teknisi K3 Listrik, TKBT 1, Working at Height, Scaffolding Operator, manufacturer-trained fire system, First Aid and Fire Fighting Class D

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