Cloud / System Engineer (Journeyman)

Computer World Services, Corp. (CWS) seeks Journeyman Cloud / System Engineers to support enterprise servers, operating systems, virtualization platforms, cloud services, infrastructure appliances, component lifecycle activities, and outage restoration for the USMEPCOM ENLIST program.

The Cloud / System Engineers provide hands-on support for server and operating-system administration, virtualization, appliance integration, cloud connectivity, maintenance, refreshes, and service restoration. They work with the Cloud / System Engineering Lead, network, application, cybersecurity, and service-management teams, Government stakeholders, and vendors to maintain resilient and supportable enterprise services.

• Install, configure, administer, monitor, and troubleshoot physical and virtual servers, Windows Server and Linux operating systems, enterprise applications, and infrastructure appliances.
• Administer virtualization platforms, including VMware vSphere, ESXi, vCenter, vSAN, Site Recovery Manager, NSX, or comparable technologies.
• Diagnose and resolve OS, server, virtualization, appliance, storage, cloud-connectivity, and performance issues, and integrate appliances with network, storage, identity, monitoring, backup, and security services.
• Support cloud operations and hybrid integration, including VPCs, DNS, load balancers, API connectivity, and certificates.
• Apply and test OS updates, patches, firmware, and approved configuration changes before production implementation.
• Stage, install, migrate, test, and document replacement components during server, virtualization, software, and appliance refreshes, and maintain asset, configuration, warranty, and lifecycle records.
• Develop or execute implementation plans, migration procedures, validation criteria, and rollback procedures for upgrades and modernization initiatives.
• Participate in Outage Response Team activities, supporting diagnosis, workarounds, recovery, and service validation; gather evidence for root-cause analysis and escalate complex issues.
• Configure and test backup, restoration, replication, high-availability, and disaster-recovery capabilities.
• Support automation and Infrastructure as Code using Terraform, Ansible, AWS CloudFormation, or comparable tools.
• Configure systems to DISA STIGs and approved baselines, support remediation of IAVAs, CND Directives, and POA&M items, and collect RMF/ATO evidence.
• Maintain system diagrams, build documents, SOPs, and troubleshooting guides, and recommend improvements to availability, automation, and security.

• Required: Current professional certification relevant to systems, cloud, operating systems, virtualization, or enterprise infrastructure engineering.
• Preferred: AWS Certified CloudOps Engineer, AWS Certified Solutions Architect, Microsoft Certified Azure Administrator, Red Hat Certified System Administrator, VMware Certified Professional, CompTIA Server+, ITIL Foundation, or equivalent credentials.