Become a Luxury Watch Brand Evaluator in Kuala Lumpur, MY

Malaysia·Kuala LumpurOthermid

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Quick Summary

Key Responsibilities

Select your missions – Choose assignments that align with your interests and availability. Visit luxury watch boutiques – Discreetly engage with staff, observe their knowledge, attentiveness,

Requirements Summary

Earn a fee based on mission complexity. Compensation for P

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About the Role

~1 min read

As a Watch Brand Evaluator, you will immerse yourself in the luxury watch retail environment to discreetly assess customer experiences and provide valuable feedback that helps brands elevate their service. Whether you're visiting a boutique, exploring a product inquiry, or engaging with after-sales service, your insights help shape the future of luxury watch retail.

Flexible Schedule – Each in-store visit takes around 20 minutes, giving you freedom to plan around your availability.
Frequent Assignments – Perform multiple missions each month with globally renowned luxury watch and jewelry brands.

Responsibilities

~1 min read

→ Select your missions – Choose assignments that align with your interests and availability.
→ Visit luxury watch boutiques – Discreetly engage with staff, observe their knowledge, attentiveness, and product presentation.
→ Evaluate the full experience – From store ambiance to post-sale service, assess the full client journey.
→ Report your insights – Submit structured feedback through our CXG Live platform.

What We Offer

~1 min read

With a network of over 80,000 evaluators in 70 countries, CXG has helped leading luxury brands optimize their customer experience for nearly 20 years. Our mobile-friendly platform, CXG Live, allows you to manage missions, access resources, and submit evaluations anytime, anywhere.

✓This is a freelance, project-based position

✓Flexible working hours

✓Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.

✓Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

Requirements

~1 min read

Current customer of premium and luxury brands.

Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.