Sales Development Associate

Cytracom delivers infrastructure software purpose-built to empower managed service providers (MSPs) and IT professionals (ITSPs) with cloud solutions that connect and secure both traditional and hybrid workforces.

Our secure access service edge (SASE) solution provides identity-based network security and connectivity within a single platform that enables businesses to deploy zero-trust networks, enforce compliance and eliminate traditional firewalls and VPNs.

Our unified communications suite (UCaaS) uniquely aligns with the operating needs of MSPs and enables their customers to experience seamless communication and collaboration regardless of physical location

The Sales Development Associate (SDA) supports Cytracom’s growth by identifying and qualifying new MSP partners through consistent, high-quality outbound activity. This inside sales role focuses on structured outreach—using phone, email, and digital engagement—to introduce Cytracom’s solutions and set qualified meetings for the Business Development team.

The SDA’s mission is to create a strong first impression of Cytracom by executing a disciplined outreach strategy. You’ll connect with potential partners, understand their needs, and communicate how Cytracom’s technology can support their business, ensuring well-qualified opportunities are handed off to sales.

Success in this role comes from persistence, attention to detail, and the ability to maintain energy and professionalism in every interaction. This is an inside role with no travel requirements.

• →Medical, dental, and vision insurance is available
• →401K
• →Disability and Life insurance
• →Paid vacations and holidays
• →Flexible PTO policy
• →Casual, laid-back work environment
• →Free refreshments
• →Standing desks

Cytracom, LLC is an Equal Opportunity Employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or age.