Solutions Architect

You are passionate about education technology and love the deeper technical aspects of SaaS platforms. Your curiosity leads you down paths that promote future technological solutions that make life better for anyone in need. You enjoy seeking out and solving complex challenges that can simplify and improve how many organizations use technology. You are the type of person who sees any problem as an opportunity to build success. You are keen to bring your technical acumen, creativity and enthusiasm to D2L to help us transform the way the world learns. 

Our customers’ ability to grow and succeed depends on trusted integration with their tech ecosystem. Your mission will be to help customers find solutions that connect their technical and integration requirements to D2L products.  

As a Solutions Architect, you are the main technical escalation point for our Solutions Engineers (also known as Sales Engineers or SEs). When technical challenges go beyond the scope or expectation of SE knowledge, you will assist with scoping requirements and presenting technical solutions to help win sales opportunities. Additionally, you will serve in an advisory capacity for selling and positioning implementation and consulting services necessary to achieve a customer’s technical goals, in collaboration with D2L’s Services teams.   

 You demonstrate a strong sense of urgency and understand the concepts of providing an excellent customer experience within a sales support role. You have an equal love for technical solutioning (the how) and deeply understanding a customer’s business challenges, technical requirements, and goals (the why). 

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

• →Impactful work transforming the way the world learns
• →Flexible work arrangements
• →Learning and Growth opportunities
• →Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
• →2 Paid Days off for SkillsWave-related activities like exams or final assignments
• →Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
• →Retirement planning
• →2 Paid Volunteer Days
• →Competitive Benefits Package
• →Home Internet Reimbursements
• →Employee Referral Program
• →Wellness Reimbursement
• →Employee Recognition
• →Social Events
• →Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.