New
$22.32 - $24.56/hr

Animal Services Officer - Dallas Animal Services (Civil Service)

Ccssheltermid
Other
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Quick Summary

Requirements Summary

EDUCATION: High School Diploma or GED. EXPERIENCE: One (1) year of customer service or animal shelter/animal control experience that involved processing inquiries and/or complaints.

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The Animal Services Officer (ASO) I is an employee of Dallas Animal Services whose duty is to protect the health, safety and well-being of City of Dallas residents, animals, and communities. ASOs are being trained and authorized to enforce city ordinances and state laws regarding animal welfare. The City of Dallas provides 24/7 animal services coverage, which requires scheduling flexibility, including mornings, afternoons, evenings, and overnights. The ASO is required to work at least one weekend day, some holidays and during inclement weather conditions. Until training and onboarding certifications haves been completed, ASO I will not be permitted to enter the field without a training officer.

1. Investigates citizen complaints by conducting interviews, compiling detailed notes, and taking photos for evidentiary purposes related to:

 
  • Animal bite investigations
  • Dangerous dog investigation
  • Aggressive dog activity
  • Loose animals
  • Animal welfare checks
  • Improper confinement of animals
 

2. Utilizes a department-issued rugged tablet to accurately enter comprehensive data related to animals, owners, and complainants, as well as citation paperwork, violation notices, owner surrender forms, and bite reports.

3. Impounds lost animals, owned animals, and wildlife - some of which may be injured, sick, and aggressive - safely restraining and transporting them to the City of Dallas animal shelter. The ASO also returns found animals to owners.

4. Performs other related duties as assigned.

1 Knowledge of basic animal care and handling, behavior, and physical characteristics.

2 Ability to learn and follow city ordinances and state/federal laws pertaining to animal welfare.

3 Ability to meet and interact with the public, including citizens who may be anxious or upset.

4 Ability to employ de-escalation techniques and obtain pertinent information for investigation purposes.

5 Ability to prepare citations, warning notices, and other forms. 6 Ability to learn and recognize common animal diseases.

7 Ability to safely operate a large vehicle during high-stress traffic hours of the day, inclement weather, and poor road conditions.

8 Ability to physically lift animals of 50 lbs. or heavier into and out of an animal services vehicle.

9 Ability to learn and competently employ methods for safely handling dangerous, aggressive, sick, injured, and diseased animals.

10 Ability to perform intravenous injections and determine proper dosage of drugs to administer to animals.

11 Ability to communicate effectively, both verbally and in writing.

12 Ability to establish and maintain positive working relationships.

13 Ability to learn and follow the City of Dallas and Dallas Animal Services department procedures, policies, and work instructions.

Requirements

~1 min read



  • Salary Range

     

    $22.32 - $24.56


     

    The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

    City of Dallas is an Equal Opportunity Employer.

    Location & Eligibility

    Where is the job
    Ccsshelter
    On-site at the office
    Who can apply
    Same as job location

    About this job

    Pay per year
    ≈ $46,426–$51,085 a year
    28% below the $67,500 median for Other jobs on Jobera (122,729 salaries).
    Posted
    Today
    Employer
    has 264 open jobs on Jobera.

    Listing Details

    Posted
    October 22, 2026
    First seen
    October 22, 2026
    Last seen
    October 22, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    68%
    Scored at
    October 22, 2026

    Signal breakdown

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    Animal Services Officer - Dallas Animal Services (Civil Service)$22.32 - $24.56