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Guest Experience Supervisor

United StatesUnited States·Chantillymid
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Quick Summary

Overview

Join the Dash In Team as a Front of House Guest Experience Supervisor Are you ready to be part of a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family,

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Join the Dash In Team as a Front of House Guest Experience Supervisor
 
Are you ready to be part of a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family, is a Great Place to Work Certified™ company and recognized as one of Fortune’s Best Workplaces in Retail™. We’re looking for a Guest Experience Supervisor to help lead our team and deliver exceptional service every day.

  • Partner with the Guest Experience Manager and Store Manager to recruit, train, and develop a high-performing team of retail associates
  • Oversee front-of-house operations, ensuring your team has the tools and support needed to deliver outstanding guest experiences
  • Engage with guests proactively, addressing questions and resolving concerns quickly and professionally
  • Support associates in meeting guest needs efficiently while maintaining a seamless, “no wait” experience
  • Monitor customer flow and open additional registers as needed to ensure smooth service
  • Uphold Dash In brand standards, including guest engagement, cleanliness, safety, and operational excellence
  • Communicate effectively with leadership regarding inventory, ordering, and operational needs
  • Execute additional responsibilities as assigned by store leadership

Requirements

~1 min read
  • Minimum of 1 year of supervisory or management experience in retail or customer service
  • High School Diploma or GED required
  • Strong multitasking and problem-solving skills in a fast-paced environment
  • Comfortable using technology, including POS systems
  • Passion for delivering exceptional guest experiences with strong interpersonal skills
  • ServSafe Certification (preferred)

At Dash In, we’re committed to innovation, community, and creating an environment where our team members can thrive and grow.

What We Offer

~1 min read
✓Paid Time Off: Vacation, sick leave, personal days, and paid holidays
✓Community Engagement: 2 paid volunteer days annually
✓Parental Leave: Paid leave to support growing families
✓Education & Development: Tuition reimbursement and professional development programs
✓Financial Well-being: 401(k) with employer match and financial planning resources
✓Healthcare: Competitive medical, dental, and vision plans, plus HSA options
✓Insurance Coverage: Life insurance, disability coverage, and pet insurance
✓Career Growth: Advancement opportunities across the Mid-Atlantic region
✓Employee Discounts: Savings on coffee, fountain beverages, fresh food, and car wash memberships

Location & Eligibility

Where is the job
Chantilly, United States
On-site at the office
Who can apply
US

About this job

Who can apply
United States
Posted
1 day ago
Employer
has 24 open jobs on Jobera.

Listing Details

Posted
November 6, 2026
First seen
November 6, 2026
Last seen
November 6, 2026

Posting Health

Days active
0
Repost count
1
Trust Level
51%
Scored at
November 6, 2026

Signal breakdown

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Guest Experience Supervisor