Senior Business Analyst

We're looking for a self-driven Senior Business Analyst to join Databricks' OTR Systems Transformation team. You'll take end-to-end ownership of quality, documentation, and operational health across our Order-to-Revenue (OTR) tech stack — operating with limited direction and building structure from ambiguity from day one. You'll be a partner across Deals Desk, Revenue Assurance, RevOps, Billing, Revenue, FP&A, and Finance leadership — influencing decisions through data-backed analysis and driving cross-functional alignment within the OTR domain.

Databricks is a data-driven company. Every recommendation should be grounded in data, not intuition. We actively embrace AI-assisted ways of working and expect this person to be curious, proactive, and always anticipating the next step.

• Own end-to-end UAT lifecycle: planning, test design, execution, defect management, RCA, and audit-ready signoffs
• Coordinate parallel test streams across Business, IT, and Engineering with clear accountability and outcomes
• Translate BRDs/BIDs into user stories and test scenarios; maintain SOX-compliant documentation and traceability
• Lead retrospectives and drive continuous improvement actions
• Define enablement standards (SOPs, training) and evolve toward automated testing frameworks
• Lead senior stakeholder forums and own executive communications on status, risks, and actions
• Build and maintain OTR systems flow documentation; partner with IT/Engineering and leverage AI to keep it current
• Own production health and month-end close readiness; drive RCA and reduce recurring issues
• Lead backlog prioritization and tech debt management using data-driven impact analysis
• Support data migrations and contribute to data quality and metadata standards; expand scope as the function scales

• 6–8+ years in Revenue/Business Ops, Financial Systems, or Consulting with strong OTR (Order-to-Cash) expertise
• Hands-on with Salesforce CPQ and ERP systems (NetSuite/SAP preferred)
• Strong knowledge of ASC 606, revenue recognition, and usage/consumption-based billing
• Deep understanding of OTR system integrations, data flows, and transformation logic
• Proven ownership of full UAT lifecycle in financial/OTR systems
• Strong analytical skills; comfortable using data tools (SQL a plus) and AI for validation and insights
• Experience drafting BRDs/BIDs and building process/system flow documentation; data migration validation is a plus
• Self-driven, thrives in ambiguity, and effectively influences senior stakeholders with data-backed communication
• Leverages AI tools to scale output; maintains high quality standards and mentors junior team members
• Flexible to work IST with overlap into PST as required

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.