Senior Product Manager, Chat, Video, and Collaboration Integrations

As the Senior Product Manager for Chat, Video and Collaboration Integrations, you will own and lead the development of integrations that connect Datadog with the tools engineers use every day, such as Slack, Microsoft Teams, Google Chat, Zoom, Google Meet, ServiceNow, Jira and Linear. You will ensure that teams can receive alerts and notifications, collaborate in channels and meetings, take action on Datadog data, and manage tickets with bi-directional syncing between Datadog and external platforms.

Products across Datadog, including Incident Response, Security, Alerting, and Bits AI, use these integrations to meet teams in their existing workflows. Linking these tools with Datadog streamlines communication, accelerates issue resolution, and enhances system visibility.  These integrations also support Datadog’s agentic initiatives by giving agents like Bits AI real time context from Slack, Teams, meetings, and tickets, enabling them to understand events and act where teams work.

We are looking for an experienced product manager who will engage with some of the world's leading tech organizations, as well as our partners, to gain a deep understanding of their chat and collaboration needs. You will set the vision for the platform, drive the development of new capabilities, including agentic workflows grounded in real-time context, and identify new integrations as customer needs evolve.

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  Own the strategy and roadmap for Datadog's chat (Slack, Microsoft Teams, Google Chat), video (Zoom, Google Meet, Microsoft Teams) and collaboration (ServiceNow, Jira, Linear and others) integrations, end-to-end.

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  Build integrations as a platform: frameworks, APIs and guidelines that let product teams across Datadog ship great chat, video and collaboration experiences without starting from scratch.

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  Standardize how Datadog issues and tickets sync bi-directionally across external work management systems like ServiceNow and Jira.

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  Integrate AI capabilities across collaboration tools using real-time contextual data from chats, meetings, and tickets to automate actions.

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  Deliver scalable enterprise management features, including identity mapping, administrative governance, and security controls.

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  Partner with PMs across Datadog to plan joint OKRs and decide where to invest each quarter.

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  Talk to customers constantly, from fast-moving startups to the largest enterprises. Turn what you learn into crisp PRDs, design partnerships and prioritized roadmaps.

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  Support Sales, Solutions and Customer Success on strategic deals and migrations, and equip them to sell the integration story.

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  Define and track adoption, engagement and revenue-influence metrics. Make roadmap bets and be ready to defend them.

• 5+ years of product management experience shipping technical B2B SaaS products, including ownership of a product area with multiple engineering teams.

• Deep experience with integrations, platforms or developer-facing APIs, ideally on chat or collaboration surfaces (Slack, Microsoft Teams) or ITSM / work-management systems (ServiceNow, Jira).

• A track record of driving roadmaps across organizational boundaries: aligning many stakeholders with competing needs without losing speed or focus.

• Experience working with strategic technology partners, or a clear point of view on how to build partner relationships that move a product forward.

• Strong technical depth: you can work through webhooks, sync models, auth, rate limits and AI/LLM trade-offs with engineers. You don't need to code, but you can go deep.

• Enterprise instincts: you understand how large organizations run IT operations, and you've designed for their complexity without giving up simplicity for everyone else.

• Experience (or genuine interest) in developer platforms, observability, incident response, ITSM, or AI-assisted and agentic product experiences.

• Clear, persuasive written and verbal communication. You're comfortable presenting to executives, customers and partner leadership, on stage and in a working session.

• A bias for action in ambiguity. This is a high-impact area where the roadmap is yours to shape.

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

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