db Hotels and Resorts - Spa Management Team

DB Group is Malta’s leader in the hospitality and leisure sector, operating renowned hotels such as db Seabank Resort & Spa and db San Antonio Hotel & Spa, together with a diverse portfolio of restaurant brands including AKI, Amami, Nine Lives, and international names such as Starbucks and Hard Rock Hotel & Café.

We are recognised for our commitment to quality, innovation, and delivering memorable guest experiences across all our properties.

As part of our continued growth, we are pleased to announce an internal vacancy for the position of Spa Outlet Manager.

The selected candidate will be responsible for overseeing the daily operations of the Spa outlet, ensuring the highest standards of guest service, team performance, and operational efficiency. This role requires a hands-on leader who is passionate about wellness, hospitality, and creating exceptional guest experiences.

Key Responsibilities:

• Oversee the day-to-day operations of the Spa outlet
• Lead, motivate, and support the Spa team to maintain excellent service standards
• Ensure a professional, welcoming, and relaxing environment for all guests
• Monitor guest satisfaction and handle any feedback or concerns professionally
• Ensure that company policies, hygiene standards, and operating procedures are followed at all times
• Assist with staff scheduling, stock control, and daily operational requirements
• Support the achievement of departmental targets and overall business objectives
  

The ideal candidate should have:

• Previous experience in a supervisory or managerial role, preferably within Spa, wellness, hospitality, or a similar environment
• Strong leadership and communication skills
• A guest-focused approach with excellent problem-solving abilities
• Good organisational skills and attention to detail
• The ability to work well under pressure and support a busy operational team