Employment Services Specialist II

Introduction

Make a Difference with DHSS\r\nOur mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.\r\nWe offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.\r\nFor more information, please visit https://dhss.delaware.gov/dhss/ today!\r\n

Summary Statement

The Division for the Visually Impaired is seeking a motivated, compassionate professional to help individuals overcome employment barriers, discover their potential, and achieve meaningful career goals. In this role, you’ll connect job seekers with employment opportunities, provide personalized career guidance, develop individualized employment plans, and coordinate access to education, skills training, and essential support services. Through collaboration, advocacy, and individualized service, you’ll help individuals build confidence, strengthen their independence, and move toward lasting career success. If you’re passionate about empowering others and making a meaningful impact in your community, this is an opportunity to turn that passion into purpose.\r\n

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.\r\n\r\n\r\n Conducts individual and group intake sessions to orient job seekers and employers to the services available and instructs and coaches job seekers/employers on using resources/equipment available.\r\n Conducts individual or group assessments to determine level of service needs.\r\n Identifies job seeker's employment potential using assessment tools and labor market information.\r\n Assists job seekers to develop realistic and achievable employment goals; identifies obstacles/barriers to employment; jointly formulate employability development plans directed at employment outcomes.\r\n Refers clients to employers for possible job placement based upon comparison of applicant qualifications to employer job requirements.\r\n Refers clients to educational and other support service agencies to resolve obstacles to employment.\r\n Develops job placement opportunities.\r\n Works with eligible job seekers to obtain training from state approved training institutions or explores other avenues for pursuing training and employment goals.\r\n Monitors job seeker's progress towards completion of employability development plan and modifies as necessary.� \r\n\r\n\r\n

Job Requirements

JOB REQUIREMENTS for�Employment Services Specialist II \r\nApplicants must have education, training and/or experience demonstrating competence in each of the following areas:\r\n\r\n One year experience in career counseling which includes assisting hard to serve job seekers to develop realistic and achievable employment goals; interviewing to obtain facts and explore issues; identifying obstacles or barriers to employment and jointly formulating employability development plans directed at employment outcomes. \r\n One year�experience in presenting training courses using a variety of training methods such as lecture, structured exercises, role play or group discussion as well as the use of training materials such as overheads, PowerPoint, handouts or videos. \r\n One year experience in using standard computer software programs for word processing, spreadsheets or databases.\r\n One year experience in narrative report writing. \r\n Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.� \r\n Knowledge of case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs. \r\n\r\n

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our�Job Seeker Resources.\r\nDHSS does not provide employment-based sponsorship.\r\nAll new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.\r\n

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/\r\n

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.� It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.� For education and training, list name of educational provider, training course titles and summary of course content.�� Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.\r\nOnce you have submitted your application on-line, all future correspondence related to your application will be sent via email.� Please keep your contact information current.� You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at�StateJobs.Delaware.gov.\r\n

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.�\r\nIndividuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting�delawarerelay.com.�\r\nIf you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.\r\nThe State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.�\r\n