Casual Reception Officer

 This casual role provides reception, administration and program support for Deakin Residential Services. It delivers high-quality customer service to current and future residents, families, University staff and external contractors. As a key point of contact for residents, it shares information about the residential community, events and activities, and refers residents to the right services.

• Provide high-level customer service/reception responses to enquiries/requests and program support to staff and residents of Geelong residential complex, including after-hours incident response in liaison with security.
• Perform a range of reception/administrative tasks associated with the overall operation of Geelong student residences.
• Assist with the management of accurate and complete data within residential housing management system.
• Assist in the promotion and implementation of events/activities and programs associated with the development of a strong sense of residential community life.
• Assist other program support/administrative staff and Residential Services management team in the coordination of the residential volunteer program regarding appropriate activities/functions for the residential complex.
• Ensure the implementation of all University policies that relate to the areas for which the position is responsible, particularly those relating to occupational health and safety, risk management.
• Assist and support other reception officers, administrative staff and senior members of staff such as the General Manager.

Please submit your updated resume and a short cover letter outlining your relevant skills and experience. 

For a confidential discussion, or for further questions regarding this role, please contact Ange Kolsch, Reception Coordinator, Deakin Residential Services via a.kolsch@deakin.edu.au. 

Applications for this position close at 11.55pm on Sunday the 15th of November. 

Deakin is a globally recognised university committed to making a positive impact through education, research and innovation. Our success is driven by our people, and we're dedicated to creating a workplace where individuals feel supported, valued and empowered to do their best work. 

We offer a collaborative and inclusive culture, opportunities for professional growth, and the flexibility to balance work and life. We welcome applications from people of all backgrounds and are committed to building a diverse workforce that reflects the communities we serve.