Residential Staff – Substitute (On Call)

This position is responsible for supervising daily operations including daily log writing, food preparation, crisis intervention, facilitating program activities and ensuring program safety and integrity.

• Know and comply with policies and procedures of Deborah's Place and the Programs.
• Communicate any problems or concerns about participants or day to day operations of program to Residential Manager.
• Communicate directly and effectively with other program staff and program participants.
• Ensure program and participant safety, security and integrity during designated hours.
• Work as part of a team to provide information for participant service plans and program reviews through mentoring, log writing and daily communications.
• Complete and submit required program and participant documentation in a timely manner. Organize and maintain program and participant files.
• Respond appropriately to internal and external emails in a timely manner.
• Facilitate groups and individual mentoring with participants.
• Clean bed spaces after participants move out; prepare beds spaces for new move-in.
• Completes and submits all required documentation in a timely manner.

• Maintain required professional knowledge and job skills. Attend and participate in required educational programs and staff meetings.
• Represent Deborah's Place mission and values to participants, tenants, visitors, volunteers and others.
• Perform other duties as assigned.

Education: High School Diploma or equivalent; Bachelor's degree preferred.

Licensure and/or Certification: Food Handling and Sanitation certification and First Aid/CPR preferred.

Job Experience: 2-3 years of social service and/or residential program experience;

Special Knowledge & Skills: Knowledge of issues surrounding homelessness, mental illness and chemical dependency; proficiency in Microsoft Office software, effective oral and written communication skills, good organizational skills, conflict management and crisis intervention skills; demonstrate clear and professional boundaries; act in a professional manner; Valid Illinois driver's license preferred.