Growth Marketing Manager, Web & Search

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.

We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.

• Experience owning a company website day-to-day. Comfortable in a CMS (we use Webflow), able to ship pages and changes without needing an engineer for every task.

• Ideally has some technical experience: comfortability with HTML/CSS, scripting, or web dev experience, etc.

• Real SEO and AEO expertise. You can set strategy and execute it yourself, and you're tracking how AI-driven search is changing the discipline.

• Comfortable with or curious about programmatic approaches to scaling content and search presence, rather than treating growth as one page at a time.

• Fluent with SEO/AEO tooling: GA4, Search Console, Ahrefs, and comfortable pulling and interpreting your own data.

• Analytical: you set goals, measure against them, and know how to tell whether SEO/AEO work is actually driving pipeline, not just traffic.

• Comfortable managing outside help (contractors/freelancers) as well as working closely with an internal team.

• Experience with website localization or multi-market SEO (hreflang, localized content strategy).

• Experience building or working with programmatic SEO/content systems.

• Familiarity with tools like Clay, Unify, or similar automation platforms.

• Experience working alongside a more senior technical growth lead or growth engineering function.