Customer Service Manager - Ayala Malls Manila Bay, Paranaque

Take your career to the next level at the World’s Largest Sports Retailer!

With 1700+ stores across over 60 countries, Decathlon is united in moving people through the wonders of sport. For this mission we need a strong and united team – and that’s where you come in! We’re looking for people who want to turn their passion in sports into purpose with us here at Decathlon Philippines!

As a Customer Service Manager, your mission is to manage all relevant customer touchpoints for your assigned Decathlon store. This is a full-time  role reporting to the store leader, with the following responsibilities:

• Sportive! Must be passionate about sports.
• Energetic and optimistic!
• Graduate from a Bachelor's/College Degree
• Proven leadership experience in customer service, retail operations, or hospitality
• A creative, unconventional approach to customer satisfaction and problem-solving
• Strong interpersonal skills with demonstrated success in managing external business and mall relationships
• Ability to guide and motivate a small, agile team in a high-touch environment

• A competitive remuneration package
• HMO health coverage from Day 1, for you and your dependents
• 20% Teammate discount to support your sports activities
• Php 10,000 Ambassadorship Voucher to fuel your sports lifestyle and promote your love for the brand
• An opportunity to be a Decathlon Shareholder