Business Continuance Management

Responsible for the implementation and integration of risk management procedures across the enterprise, based on a thorough understanding of key IT services that must be maintained to reduce financial loss and critical customer service capability. Ensures monitoring and testing of business continuance procedures, ensures response to system failures, and is proactive in building processes to minimize/eliminate downtime. Develops service level risk management agreements with the business and with vendors.

Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

Bachelor’s Degree in Computer Science, Information Systems, or other related field. Or equivalent work

experience.

A minimum of 7 years of IT and business work experience including managing large-scaled IT

infrastructure and support functions, risk management, process re-engineering or improvement. Experience with managing team(s) and project(s).

A minimum of 3 years of IT work experience in information systems support, administration and risk management.

Middle level management. Works under general direction of senior level management. Typically manages and mentors supervisors, project leads and/or technical staff. Works on multiple, complex projects as a project leader and a subject matter expert. Frequently reports to a corporate risk management officer, Chief

Information Officer, Chief Information Security Officer, Chief Technology Officer or IT Chief Operating Officer.

Develops risk management procedures, business continuance scenarios, and contingency plans for central and distributed systems and networks to maintain operations during downtime and/or major disasters.

Identifies and makes recommendations regarding critical points of failure. Develops and implements policies

and procedures for business continuance and test plans with various operational and support groups in IT. Involved in the evaluation and selection of vendors to ensure service level agreement meet business continuance planning requirements.

Intermediate professional level role. Performs contingency planning and analysis for medium to highly complex assignments. Works on multiple projects as a team member and leads business continuance planning components. May coach more junior technical staff.