Cloud SME X2

USmid

OtherCloud

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Quick Summary

Requirements Summary

Availability Reliability Performance Capacity Security posture Operational compliance Analyze cloud infrastructure health and proactively identify performance

Technical Tools

OtherCloud

Responsibilities

~1 min read

→Serve as the cloud infrastructure SME supporting the enterprise Observability Program.
→Lead AWS scorecard initiatives, including KPI definition, data collection, and operational reporting.
→Support monitoring and observability requirements across AWS and GCP environments.
→Design and implement cloud monitoring standards, dashboards, metrics, and service health indicators.
→Partner with ScienceLogic, Splunk, ServiceNow ITOM, Database, and BI teams to establish end-to-end visibility across cloud services.
→Develop and maintain cloud operational scorecards measuring:
- →Availability
- →Reliability
- →Performance
- →Capacity
- →Security posture
- →Operational compliance
→Analyze cloud infrastructure health and proactively identify performance bottlenecks.
→Support automated discovery, monitoring, and alerting capabilities within enterprise observability platforms.
→Drive cloud governance and operational best practices.
→Participate in troubleshooting, root cause analysis, and problem resolution activities.
→Document cloud architecture, monitoring standards, and operational procedures.

Requirements

~1 min read

7+ years of cloud infrastructure and operations experience.
5+ years of hands-on AWS experience in enterprise environments.
3+ years supporting Google Cloud Platform (GCP).
Strong knowledge of AWS services, including:
- EC2
- VPC
- EKS
- Lambda
- RDS
- S3
- CloudWatch
- IAM
- Route 53
Experience implementing cloud observability and monitoring solutions.
Expertise with cloud performance monitoring, alerting, and operational reporting.
Experience working with enterprise monitoring tools and integrations.
Strong understanding of cloud architecture, networking, security, and scalability principles.
Experience supporting production environments and incident response processes.
Strong analytical, troubleshooting, and communication skills.

AWS Certified Solutions Architect – Professional or Associate.
AWS Certified SysOps Administrator.
Google Professional Cloud Architect.
Experience with:
- ScienceLogic
- Splunk
- ServiceNow ITOM
- Datadog
- Dynatrace
- New Relic
Experience with Infrastructure as Code:
- Terraform
- CloudFormation
Experience with container technologies:
- Kubernetes
- EKS
- GKE
Experience in large enterprise or utility industry environments.

Amazon Web Services (AWS)
Google Cloud Platform (GCP)

CloudWatch
ScienceLogic
Splunk
ServiceNow ITOM
Dynatrace
Datadog

Terraform
CloudFormation
CI/CD Pipelines
Infrastructure as Code

Kubernetes
EKS
GKE
Docker

IAM
Cloud Security Best Practices
Compliance Monitoring
Operational Governance

Delivery of reliable AWS operational scorecards and KPIs.
Improved visibility into cloud service health and performance.
Accurate monitoring and reporting across AWS and GCP environments.
Enhanced cloud operational efficiency and incident response capabilities.
Successful integration of cloud telemetry into enterprise observability platforms.
Increased automation and reduction of manual operational activities.