Team Lead, System Eng II

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  Lead, mentor, and grow a team of approximately six Salesforce Engineers (Administrators and Developers), providing hands-on technical mentorship (coding, architecture, best practices) and administrative mentorship (declarative configuration, platform administration, process governance), and fostering a culture of ownership, career growth, and continuous improvement. 

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  Act as direct manager in a matrixed in-house / consultant / onshore / offshore framework, coordinating with a USA-based team and supporting USA-based customers. 

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  Remain hands-on building out Salesforce features across configuration and code: Apex classes and triggers, Flows, SOQL/SOSL, and Lightning Web Components (LWC). 

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  Serve as gatekeeper for declarative-first solutioning and mentor administrators on configuration best practices, drawing a clear line between declarative configuration and programmatic code in line with Salesforce's guiding principles; refactor to declarative solutions such as Flows where appropriate. 

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  Own and continuously improve the SDLC, leveraging a third-party Salesforce-focused DevOps tool (Gearset or Copado) and code repositories such as GitHub for source control, CI/CD, release management, and multi-environment (sandbox/production) strategy. 

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  Build integrations between Salesforce and external applications using REST/SOAP APIs, Bulk and Streaming APIs, Outbound Messaging, OAuth, and SSO; work with integration and ETL tooling such as Workato to move data between Salesforce and connected systems, including commonly integrated applications such as Eloqua, Salesloft, and DocuSign. 

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  Adhere to and enforce code standards and Apex design patterns; lead code reviews, mentoring, and policy governance to keep solutions well-structured, maintainable, and scalable. 

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  Understand Salesforce platform capabilities, governor limits, and limit-informed development best practices, staying current with the latest Salesforce releases and emerging platform features. 

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  Provide high availability for error resolution and technical support at Tier 2 and Tier 3 levels; serve as an escalation point and drive issues to closure. 

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  Assist with release process and coordination; support documentation of configurations and releases in knowledge repositories. 

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  Participate in daily Scrum and Agile ceremonies as an active team member; encourage addressing technical debt and contribute to strategic technology planning. 

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  Leverage AI where appropriate to accelerate development, testing, and support, consistent with Deltek's AI-forward approach. 

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  Collaborate with business stakeholders to understand pain points and deliver impactful, scalable solutions. 

Deltek is looking for a Salesforce Development Tech Lead to lead and grow our Global Salesforce engineering team. In this role you will manage and mentor a team of approximately six Salesforce Engineers — a mix of junior- to mid-level Administrators and Developers — while remaining hands-on in building out Salesforce features. You will drive the efficiency and effectiveness of the team, ensure best practices, and follow Salesforce's guiding principles, all while collaborating closely with a USA-based team and supporting Global customers. 

The ideal candidate is familiar with all phases of the Salesforce SDLC — designing, coding, testing, and consistently managing applications to establish reliable engineering productivity — and has a declarative-first mindset, reaching for custom code only when configuration cannot meet the requirement. 

• 6+ years of relevant experience with Salesforce.com development. 

• Hands-on experience across Sales Cloud, Service Cloud, and/or Experience Cloud. 

• Proven people-leadership and technical-leadership experience directly managing a Salesforce team (administrators and developers), including hands-on technical mentorship for developers, administrative/configuration mentorship for admins, and broader team development. 

• Hands-on Lightning development experience: Apex classes and triggers, Flows, SOQL/SOSL, and Lightning Web Components (LWC). 

• Strong command of the full Salesforce SDLC and modern DevOps practices, with direct experience using a third-party Salesforce-focused DevOps tool such as Gearset or Copado and code repositories such as GitHub, with a demonstrated habit of staying current on the latest Salesforce releases and platform innovations. 

• Experience building integrations and data migration using REST/SOAP/Bulk/Streaming APIs, OAuth, and SSO, plus familiarity with integration and ETL tools such as Workato, and some hands-on experience with commonly connected applications such as Eloqua, Salesloft, and DocuSign. 

• Experience creating and managing sandbox and production environments in a multi-tier, multi-promotion release model. 

• Proficiency writing test classes, triggers, batch classes, and future methods, following Apex design patterns. 

• Knowledge of Agile methodology and ceremonies (Scrum or Kanban), with proficiency using Agile tools such as JIRA and Confluence. 

• Ability to work Eastern Time (ET) zone hours to support U.S.-based teams and customers. 

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field. 

• Excellent communication skills, with the ability to translate technical concepts for both technical and business audiences. 

Strong preference for hands-on experience across the following Salesforce areas: 

• Agentforce 

• Data Cloud / Data 360 

• Enterprise Territory Management (ETM) 

• CPQ 

• Revenue Cloud 

• Agentforce Revenue Management (ARM) 

• Salesforce Certified Administrator — required. 

• Salesforce Certified Platform Developer I — preferred (Platform Developer II and Agentforce Specialist a plus).