Patient Coordinator - Fitchburg

United States·Fitchburgmid

Patient CoordinatorHealthcare Non-Clinical

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Overview

Job Title: Patient Coordinator/Front DeskLocation: South Clinic in Fitchburg, WI Job DescriptionDental Health Associates of Madison (DHA), a trusted,

Technical Tools

Patient CoordinatorHealthcare Non-Clinical

~1 min read

→Welcome patients warmly, ensuring they feel comfortable and supported throughout their visit.
→Handle front desk operations, including answering phone calls, scheduling appointments, and managing patient flow efficiently.
→Verify insurance coverage, ensuring all necessary documentation is accurate and complete.
→Process patient payments, explain financial policies clearly, and professionally address billing inquiries.
→Maintain accurate and confidential patient records, adhering to compliance standards.
→Collaborate with the dental team to ensure seamless communication and outstanding patient care.
→Assist with administrative tasks such as preparing reports, organizing office supplies, and supporting daily operations.

~1 min read

High school diploma or equivalent.
A genuine passion for delivering top-notch patient care.
Strong communication and interpersonal skills with a friendly and professional demeanor.
Detail-oriented, organized, and reliable team player with a strong work ethic.
Ability to multitask and thrive in a fast-paced environment.