Support Specialist III - Operations

Respect | Belonging | Accountability | Transparency

• Communicates information appropriately so that others are informed as necessary. Responds to emails and voicemails. Files and maintains records, correspondence and other paperwork. (20%)
• Maintains needed office supplies for self, department and assigned department members. Delivers phone messages accurately and promptly. Acts as the point of contact for receiving information and calls from external and internal customers/service providers to maintain equipment/supplies, maintenance, ect. And notifies the appropriate personnel. (20%)
• Receives and screens visitor and staff telephone calls. (10%)
• Refers patients or staff callers to the appropriate personnel.. (10%)
• Arrange meetings, interviews and conferences. Schedules appointments, reserves conference rooms, and makes audio-visual equipment arrangements as needed. (20%)
• Maintains department employee files and ensures they are up-to-date and contain all appropriate documents per HR policy. Collects and enters data in spreadsheets and databases for monthly reports. (10%)
• Attends training courses provided by the organization as necessary. (10%)

• No High School Diploma and/or No GED

• 4-6 years clerical or administrative experience required. Required

• Ability to organize work day in order to manage multiple, simultaneous projects.
• Demonstrates a willingness to learn new techniques, methods and participate in a new program and other system changes.
• Knowledge of inventory practices with the ability to maintain adequate levels of supplies.
• Excellent verbal and written communication skills as well as good interpersonal human relation skills.
• Able to troubleshoot malfunctioning equipment and notify appropriate repair contact.
• Intermediate knowledge of databases sufficient to be able to research, analyze and report.
• Skill in filling out forms and completing paperwork relative to the work assignment.
• Ability to create, store, edit, format, print, and revise tables, reports, forms, labels, and other printed material using the available software.
• Recognizes, initiates and leads improvement efforts through initiative, judgment, tact, and discretion.
• Proficient in Microsoft Office Suite

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.