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Warmly greet guests as they approach the lobby café, promote featured beverages and food items, and employ up-selling techniques to enhance guest experience and maximize revenue.
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Prepare branded coffee drinks according to specific brand guidelines and guest preferences.
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Create beverages requested by guests or servers following standard operating procedures, maintaining consistency and controlling costs through accurate measurements and ingredients.
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Maintain a clean, organized, and well-stocked work area, setting up the bar and back bar in accordance with company procedures to ensure operational efficiency.
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Monitor guest behavior and alcohol consumption to ensure responsible service; promptly notify management of any concerns regarding overconsumption or impaired guests.
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Verify guest identification when alcohol is requested, complying with all applicable state and local regulations for the sale and service of alcoholic beverages.
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Accurately manage inventory of liquor and branded coffee products, complete requisition forms, and store stock properly in accordance with company policies.
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Secure and account for assigned cash bank, ensuring accurate documentation and balancing of register drawers.
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Respond promptly and courteously to guest requests and follow up to ensure satisfaction and resolution of any issues.
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Maintain a professional appearance and demeanor at all times, in alignment with company dress and grooming standards.

PT Cafe Attendant

Listing Details