Software Lifecycle Management Advisor

As a software lifecycle management advisor, you’ll be a part of the IT Asset Management and User Experience Team and help monitor the organization’s software lifecycle. You analyze new needs, assess and provide recommendations on requested software, oversee update planning, and act as the resource person for addressing unauthorized software (type 2 shadow IT). You work closely with various partners to maintain a compliant, secure and up-to-date software portfolio. We’re looking for someone who’s curious, analytical and proactive and who’s looking to play a strategic role in software governance and lifecycle management. More specifically, you will be required to:

• Analyze and approve new software from service requests (Access IT).
• Help approve or reject software requested as part of a project.
• Authorize software by coordinating with IT asset management, architecture and security when new needs arise.

• Analyze the software to be included in the update plan and make sure it’s reviewed each year.
• Establish the acceptance criteria and the frequency of software updates.
• Initiate and coordinate update requests, then make sure they’re handled according to the established plan.

• Handle the analysis and processing of unauthorized software and ensure alignment with the security and AppControl teams.

• Monitor and analyze Power BI dashboards, recommend appropriate actions and contribute to the continuous improvement of software lifecycle management practices.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

#LI-Hybrid

What you bring to the table

• Bachelor's degree in a related field
• A minimum of four years of relevant experience in IT asset management (ITAM), software lifecycle management or project coordination
• Please note that other combinations of qualifications and relevant experience may be considered
• Experience working with operational dashboards and KPIs
• Experience in data analysis
• Knowledge of French is required
• Knowledge of digital workplace environments, including desktop and virtual environments
• Knowledge of ServiceNow, Power BI and Jira tools

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!