Strategic Engagement Partner

DeweyLearn exists to help organizations preserve and scale expert judgment. We believe the most valuable knowledge in any organization doesn't live in manuals or policies, it lives in the decisions experts make every day. Our platform captures that expertise, transforms it into scalable AI systems, and applies it to authentic assessment, coaching, certification, quality assurance, and any workflow where human judgment matters.

DeweyLearn enables this. We collaborate closely with customers to surface their expertise and organizational knowledge, articulate what good performance and learning look like in their context, and help implement and change how they operate. The Forward Deployed Partner is principally responsible for this collaborative work with our partners.

You will take ownership of new customer relationships the moment we sign a contract, and your mandate from day one is customer success, product innovation, account management, and relationship expansion. You’ll be the primary face of DeweyLearn for some of our largest enterprise customers, working alongside a small, fast, highly-agile, multi-disciplinary DeweyLearn team.

• →Not a traditional customer success role — not renewals processing, ticket triage, or QBR-running. The enterprise customer excellence DNA, though, is exactly what makes this role work.
• →Not a delivery management role — you are a peer to customer leadership, not a milestone reporter.
• →Not a pure consulting role — the engagement does not end when a deck is delivered.

DeweyLearn is a small, close-knit team, moving fast, with a deep conviction in the impact DeweyLearn can have on learning and learners. We emphasize fun and a high level of collaboration, while holding each other accountable to our shared outcomes. We hire on ability and judgment, not pedigree, and we trust deeply once we do. We bias toward straight talk, deliver on what we said we would, and treat play and curiosity as part of how the team discovers what to build. We refuse to ship work we wouldn’t be proud of.