PH Outreach Worker - 04338

Title: PH Outreach Worker - 04338

State Role Title: Direct Service Associate II

Hiring Range: $31,579 - $34,000

Pay Band: 2

Agency: Virginia Department of Health

Location: CUMB PLATEAU HQ

Agency Website: https://www.vdh.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Cumberland Plateau Health District is seeking a Public Health Outreach Worker (PHOW) position that will be based at the Russell County Health Department and will serve the district as a Resource Mother. The PHOW will work with pregnant and parenting teenagers, and their families, throughout pregnancy and through infant's first birthday to improve health outcomes. Routine duties include providing education about how to have a healthy pregnancy and healthy baby; assisting Teen Moms with accessing healthcare, community programs, and educational opportunities to meet basic needs. Limited assistance with some baby care items and transportation on a case-by-case basis. This position will work closely with schools, healthcare providers, and community resource organizations to make a plan to support client through infant's first birthday.

The PH Outreach Worker facilitates service delivery to clients in a health district or other direct service work unit. Duties typically associated with overall service delivery are well defined, to include securing patient history, providing basic health education, explaining various routine assessments, diagnostic and treatment processes as well as identifying other social or financial service providers to contact for assistance. May provide language interpretation to staff and clients. May provide transportation for clients or complete general administrative tasks such as keyboarding, filing, and reception.

This is a restricted position, which is solely funded by the TANF grant for a one-year period ending June 30th each year. The availability of funding is scheduled for review annually and periodically thereafter. Employment is contingent on the continued availability of the grant or non-general funds.

Minimum Qualifications

• Technical Support Skills: Ability to follow protocols and instructions from licensed providers to provide technical support to medical and nursing staff.
• Administrative Skills: Proficiency in administrative tasks such as answering phones, scheduling appointments, filing records, and providing general office coverage.
• Communication Skills: Ability to communicate effectively, including assisting clients with completing paperwork.
• Organization and Attention to Detail: Ability to maintain accurate patient records, files, and logs, and to prepare client education materials and packets.
• Customer Service Skills: Strong interpersonal skills to interact with clients, provide support, and address inquiries professionally and courteously.

Additional Considerations

• Familiarity with basic clinical tasks such as taking patient measurements (temperature, pulse, blood pressure, height, weight)

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:59 p.m. on the job closing date. Resume may be submitted in lieu of fully completed application. Please be sure all pertinent work experience is included on your resume.
It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. As a V3 (Virginia Values Veterans) organization, VDH honors the Commonwealth’s veteran’s hiring preference. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

State agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Commonwealth’s Alternate Hiring Process: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx , or call DARS at 800-552-5019.

Contact Information

Name: Karen Crutchfield

Phone: Not Provided

Email: karen.crutchfield@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Advertised: 05 Nov 2026 Eastern Standard Time
Applications close: 15 Nov 2026 Eastern Standard Time

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