Mental Health Specialist Dispatch, Temporary

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

• →Assessing the mental health needs and requests of our members on the platform
• →Providing information about Dialogue's team of mental health professionals and communicating the triage decisions
• →Setting expectations for our members' care journeys and creating a delightful intake experience
• →Working with a multidisciplinary team to iterate and improve the triage experience through the development of new resources and processes
• →Documenting clinical notes, impressions and outcomes on the electronic medical record database

• Bachelor's degree in a related field of mental health or social services (e.g., Social Work, Psychology, etc.)
• 2+ years of experience working directly with individuals experiencing mental health or psychosocial issues
• Ability to listen and remain calm and empathetic while working with individuals experiencing stressful and difficult situations
• Availability to work a minimum of 21 hours per week, including days, evenings, and weekends
• Desire to work in an environment that encourages autonomy, professionalism and versatility
• Experience working with a multidisciplinary team (an asset)