Head of Product Management

We're seeking a visionary Head of Product Management to lead the strategy and evolution of our holistic retail commerce portfolio, overseeing cloud-enabled ecosystems that deliver modern POS client technologies, AI-driven computer vision capabilities, connected commerce and enterprise-scale retail innovation.

This is a rare opportunity to own a business-critical product portfolio, influence global retail transformation, and build products used across multiple countries, industries, and retail formats.

The Opportunity

As Head of Product Management, you will define and execute the vision for our end-to-end retail application portfolio, including cloud-native retail platforms, encompassing:

• Modern cloud and edge-based POS solutions

• Computer Vision and AI-powered retail experiences

• Global promotions, loyalty, and offer management capabilities

• Classic product migration strategies

• Internationalization, compliance, and fiscalization initiatives

   

You will lead a high-performing team of product leaders while partnering closely with Engineering, Architecture, Sales, and Executive Leadership to deliver transformative solutions for some of the world's most recognized retailers.

What You'll Own

Define the Future Product Vision

• Set the strategic direction and multi-year roadmap for a portfolio supporting enterprise retailers globally.

• Drive innovation across cloud platforms, POS solutions, AI capabilities, and emerging retail technologies.

• Balance customer needs, market opportunities, and business priorities to maximize growth and customer value.

Drive Retail Innovation at Scale

• Lead products supporting promotions, loyalty programs, digital offers, coupons, gift cards, and campaign orchestration.

• Shape AI and Computer Vision capabilities for fraud detection, age verification, loss prevention, and item recognition.

• Deliver seamless omnichannel experiences spanning physical stores and digital commerce environments.

   

Influence Global Business Outcomes

• Partner with Sales and GTM teams to influence product strategy, packaging, pricing, and market positioning.

• Translate market trends and customer feedback into actionable product investments.

• Drive measurable outcomes including ARR growth, customer adoption, migration success, and platform performance.

   

Build and Inspire a World-Class Team

• Lead, mentor, and develop a team of approximately 20 product professionals.

• Foster a culture of innovation, accountability, customer obsession, and continuous improvement.

• Attract and retain top product talent while creating clear growth paths for leaders and team members.

   

What Success Looks Like

You'll make a significant impact by:

• Accelerating cloud revenue growth and platform adoption

• Expanding relationships with tier-1 global retailers

• Modernizing legacy customers onto next-generation solutions

• Delivering highly available, scalable, enterprise-class retail platforms

• Establishing Diebold Nixdorf as a recognized innovation leader in AI-enabled retail technology
   

• 10+ years of product management experience, including 5+ years leading enterprise SaaS or platform product organizations.

• Deep understanding of modern retail technology, including POS, self-checkout, loyalty, promotions, payments, and enterprise integrations.

• Experience defining and delivering large-scale cloud-based products with measurable commercial impact.

• Strong leadership track record managing and developing large product organizations.

• Ability to influence executives and align cross-functional teams around a shared product vision.

Preferred Experience

• Experience supporting tier-1 retailers across Grocery, Fuel, Fashion, Specialty Retail, or Duty-Free industries.

• Exposure to regulatory, fiscalization, or compliance-driven product environments.

• Experience launching AI, Machine Learning, or Computer Vision solutions.

• Success leading cloud transformation and legacy modernization initiatives.
   

• 10+ years product management experience with 5+ years leading product teams for enterprise SaaS/platform products.
• Strong domain knowledge in retail checkout flows (incl. SCO), promotions, loyalty systems, payments, and enterprise integrations.
• Technical acumen with cloud architecture, client deployment, integrations (payments, ERP), and ML/AI.
• Proven leadership managing ~20 direct reports or similar org scale, and aligning cross‑functional executive stakeholders.

• Demonstrated ability to ship complex, regulated, high‑throughput products with measurable business outcomes.

   

• Experience with tier‑1 retailer deployments across Fuel, Grocery, Fashion, Duty Free industries.
• Prior exposure to fisal/compliance projects.
• Hands‑on experience launching computer vision or ML products.
• Experience with hybrid cloud/on-prem product stacks and legacy migration strategies.
   

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