Senior Business Intelligence Analyst

• Consulting of supported functions (CSMs, Field Service, etc).
• of using the right KPIs to identify business opportunities and challenges and develop associated information needs.
• Manages and executes medium size Reporting projects including: Creation of technical and functional specifications associated with data architecture and data design.
• Data gathering, modelling and manipulation.
• Data set creation.
• Validation and testing.
• Communication with Stakeholders during the whole project.
• Works with the Database Administration team to design tables, queries, and packages to obtain information from and send information to different databases.
• Designs, develops, and implements dashboards and reports to facilitate data review and analysis.
• Monitors report and data availability and proactively communicates with clients on delays and issues.

Technical Skills

• Advanced knowledge of Power BI, SQL, Excel/VBA, DAX, Power Query, and data visualization best practices.
• Strong understanding of data modelling, ETL processes, data warehousing, and relational databases.
• Experience with ERP systems (SAP, Oracle/EBS, Service Management platforms, etc.).
• Ability to work with large and complex datasets and transform them into actionable business insights.
• Experience in data automation, dashboard development, KPI governance, and performance analytics.

• Bachelor's Degree, Diploma, or equivalent work experience required.
• Minimum 6-8 years of experience in Business Intelligence, Reporting, Data Analytics, or related fields.
• Strong business acumen, analytical thinking, and stakeholder management skills.
• Excellent verbal and written English communication skills.
• Demonstrated ability to independently lead analytics initiatives and influence business decisions through data.