YouTube Copyrights Specialist

DigiSay Group is a media tech company that started in 2010 focusing initially on creator services including content management and distribution. Today DigiSay acts as a media group with subsidiaries providing end-to-end services around the content life-cycle from inception to monetization. DigiSay aims to focus on the media sector from a technology, production, and venture-building perspective.

• Oversee match policy processes for assigned channels.
• Track the number of CID (Content ID) policies applied.

• Resolve issues related to invalid references, reference overlaps, potential claims, disputes, appeals, ownership conflicts, and ownership transfers.

• Manage and process the total number of daily claims efficiently.
• Ensure timely resolution and accurate documentation for each claim handled.

• Manage and process the total number of linking and unlinking requests for channels.
• Ensure accurate and timely execution of all linking and unlinking tasks.

• Submit manual claims and takedown requests across all platforms, including YouTube, Facebook, Instagram, TikTok, and Twitter.
• Ensure accurate and timely submission of claims to protect content on these platforms.

• To work on DigiSay CMSs periodic audit of our catalogue to ensure everything is in order from a copyright perspective.
• To work on the SRAV-assigned tasks.

• Monitor all whitelisted channels to ensure they do not misuse the whitelisting.

• Prepare and submit required reports.
• Ensure accuracy and timely submission of reports to relevant stakeholders.

• Ensure timely completion of all assigned tasks and tickets based on their respective SLAs.
• Track the number of tickets handled and ensure tasks meet both time and quality expectations.
• Report on SLA performance and work with the team to improve task efficiency and adherence to deadlines.

• Shifts: Three shifts per day (Morning, Mid, Night)
• Shift Timing: Shifts run from 9 AM to 1 AM (could be changed based on business needs)
• Days Off: 2 days per week
• Working Hours: 9 hours per shift including a one-hour break
• Working Arrangement: Rotating shifts
• Weekend Schedule: Rotating weekend schedule
• On-Site Work: Required based on business needs
• This is a project-based position

• Education Bachelor’s degree in Marketing, Communications, Media, or a related field.
• Experience 2-4 years of hands-on experience in the music and entertainment field.
• Linguistic Skills English - Arabic
• Computer Skills Word – Excel - PowerPoint
• Skills Detail-oriented with a Focus on Accuracy - Adhering to Processes-Multitasker - Problem-Solving - Driving Results - Reporting & Analysis