APAC Pre-Sales & Engagement Specialist– 12-Month Fixed-Term Contract

We are Digital Science and we are advancing the research ecosystem. 

We are a pioneering technology company, and our vision is of a future where a trusted and collaborative research ecosystem drives progress for all. We believe in better, open, collaborative and inclusive research. In creating the next generation of tools and working in partnership with the community we tackle some of the biggest challenges to research. In order to achieve our vision, we need innovative, inspiring and dynamic people to join our team. Want to join us?

Your new role

At Digital Science, we put our customers at the core of everything we do. The role sits at the intersection of pre-sales and customer engagement for Dimensions and Altmetric, our leading research intelligence and attention metrics platforms.

You'll work across the full customer journey – from tailored product demonstrations and trial support during the pre-sales process, to onboarding, training, and adoption post-sale. You'll act as a technical guide throughout, helping prospects and customers alike get the most out of Dimensions and Altmetric.

This is a hybrid role suited to someone who enjoys the energy of the sales cycle but also values the deeper, longer-term relationships built through engagement work. As Digital Science grows its network of reseller partners across the Asia-Pacific region (APAC), you will also support prospective partner conversations and train current partners on Dimensions and Altmetric solutions. We're hiring for this role on a 12-month fixed-term basis to support this growth. While we can't guarantee it beyond that point, we'll evaluate the business case for making it permanent as the term progresses.

Please note - due to business need, we can only accept applications from candidates who reside in Australia, where we have an established legal entity.