Product Manager

DigiTickets provide ticketing and operational systems for many of the UK’s leading visitor attractions. We’re looking for a talented and driven Product Manager to join our team. Reporting to the Product Team Leader you’ll be a key contributor to the product strategy, roadmap and outcomes of the DigiTickets product suite.

• Review and consolidate multiple sources of data to identify Product opportunities. Consolidate your discovery to contribute to the Product strategy

• Stay close to the market by understanding competitor offerings, industry trends, and where the future of the tourism and attractions sector is heading

• Collaborate with colleagues across the business and with external partners to align stakeholders behind the product vision: Champion the Product and the voice of the Customer across the Organisation

• Scope and prioritise activities based on business and client impact

• Own the roadmap and delivery for your area of focus: in collaboration with the wider team deliver roadmapped items against committed timeframes

• Work closely with UX, Engineering and QA to deliver priorities from well scoped pieces of work with clear acceptance criteria

• Work in an Agile way, shipping MVP’s and iterative improvements

• Define and monitor key product metrics that demonstrate value and key customer outcomes 

• Monitor post-launch performance 

• Create and publish Produce release documentation and contribute to ensuring Help content is up to date and relevant

• Use AI to move faster and generate value within your work

• Experience in tourism, attractions, ticketing, e-commerce or payments