E-learning Designer

Job Title: E-learning Designer

• Position overview: The E-learning Designer creates, edits, and manages engaging e-learning content for PrismHR, PrismHCM, and newly acquired platforms. This role includes content development, Storyline and video editing, LMS administration, stakeholder training/support, and contributing to team initiatives and continuous improvement.

• Key responsibilities:

• Content creation:

• Research and develop engaging content for PrismHR, PrismHCM, and new platforms

• Create knowledge-check questions to ensure comprehension and retention

• Conduct content reviews and provide constructive feedback to colleagues

• Maintain documentation of content (development status, description, length, upload date, annual enrollments)

• Content editing:

• Edit video content (sound checks, remove vocal errors)

• Use Storyline (Articulate Storyline/Articulate 360) to add transitions, zoom regions, slide formatting, and interactive elements

• Create and edit quiz content (formatting, scoring, feedback layers)

• Publish Articulate 360 content and implement edits from review feedback

• LMS administration:

• Publish content to the LMS for internal and external audiences

• Manage content library, create courses and learning programs, upload content

• Set course preferences and provide course descriptions

• Troubleshoot end-user issues, remediate problems, and assist with technology requests

• Monitor and identify opportunities for increased efficiency and enhancements

• Provide LMS training and support to internal and external stakeholders

• Handle LMS cases (add/delete users, update courses, troubleshoot issues)

• Facilitate new customer LMS intro/demo meetings for smooth onboarding

• Team collaboration and support:

• Participate in content reviews and provide feedback

• Host Foundations sessions on Fridays to support team development

• Publish articles to the CRC for knowledge sharing

• Contribute to New Hire training initiatives

• Qualifications:

• Proven expertise in content creation and editing, particularly using Storyline

• Strong proficiency in LMS administration and troubleshooting

• Excellent communication and collaboration skills

• Ability to proactively identify and implement process improvements

• Commitment to continuous learning and professional development

• Performance metrics:

• Quality and engagement level of created content

• Efficiency in LMS administration and troubleshooting

• Feedback from internal and external stakeholders

• Contribution to team initiatives and overall training program success

• Disclaimer: The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform related duties as assigned by their supervisor.

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